NRRI Coleraine Temp Lobby Admin

About the Job

This position is the first business contact at the Natural Resources Institute for welcoming and directing visitors, callers, collaborators, and employees, and ensuring a professional and responsive first impression of the Institute. We assist staff with administrative needs and monitor a secure building. The position is part of the NRRI central admin team and will be an integral member of the administrative staff assisting others with a variety of administrative duties.

This position supports all NRRI staff in many different areas.

Front Desk & Customer Service (60%)

• Serve as the first point of contact for NRRI by greeting and assisting visitors, callers, collaborators, and employees.
• Answer and manage the NRRI general phone line using a multi-line system; direct calls appropriately.
• Respond to general inquiries and route questions to appropriate staff or departments.
• Monitor and maintain security protocols for building access.

Administrative & Operational Support (20%)

• Provide administrative support to NRRI staff across departments.
• Create shipping labels and coordinate outgoing shipments.
• Sort and distribute incoming mail.
• Receive, record, and distribute deliveries and drop-offs.
• Troubleshoot photocopier issues and coordinate maintenance and service calls.

Meeting & Event Coordination (15%)

• Coordinate internal and external meetings, including room reservations and setup.
• Arrange IT support, food and beverage services, parking accommodations, and other special requests.
• Communicate verbally and in writing with internal staff, external guests, and vendors.
• Manage and monitor conference room schedules and related logistics.

Other Duties (5%)

• Perform additional administrative tasks and support duties as assigned.

• High School Diploma or GED and four (4) years of related office and/or administrative support experience. Training and/or post‑secondary education may substitute for some of the required years of experience.
• Demonstrated computer proficiency, including experience with standard office software applications (e.g., Microsoft Office Suite).
• Experience providing customer service in a professional setting.
• Strong written and verbal communication skills.

• Previous experience as lobby staff / receptionist.
• Previous Administrative experience with ability to handle and manage multiple tasks at the same time.

• Office environment / no specific or unusual physical or environmental demands.

Pay Range: $23.41 - $24.92 per hour; depending on education/qualifications/experience.

Retirement plan options are available for Civil Service, Faculty, Labor‑Represented, Professional and Administrative, and Temp Casual classifications.

While our salary ranges provide a framework, it is important to note that most of the time, the initial pay may not reach the maximum of the range. This approach ensures that compensation reflects the value and unique contributions of each candidate while maintaining equity within our organization. As part of our commitment to fair and equitable compensation, please be aware that the salary offered to incoming candidates will be based on their individual credentials and experience.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.