Library Assistant,Part-Time Job Duluth area,Minnesota USA,Administrative/Clerical

Library Assistant in Public Services

To provide assistance to library patrons in person and on the telephone; to staff the service desk, check out library materials, assist patrons with self‑service checkout, process library card applications, collect fees and troubleshoot patron accounts; to shelve library materials such as books, periodicals, and media; to process returned library materials via an automated materials handling system or manual check‑in, to prepare new books and media for library circulation;

to provide clerical support to the interlibrary loan function of the library; to unpack and coordinate interlibrary deliveries; and to perform related duties as assigned.

Responsibilities

Promote a diverse and culturally competent respectful workplace.

Staff the service desk, check in library materials, collect library fees and answer account‑related questions, assist patrons with library card applications, update borrower records, and provide assistance in person or over the phone to patrons with general questions.

Check in and sort library materials manually and monitor the automated materials handling system.

Shelve library materials by arranging them in alphabetical order or according to Dewey Decimal number, as appropriate.

Check library shelves on a periodic basis to ensure that materials are being maintained in proper sequential or alphabetical order, and reorganize materials as needed.

Straighten bookshelves and common areas of the library to maintain orderliness and appeal of the facility.

Unpack and distribute library materials delivered from other Ramsey County Library and metro‑area library locations.

Fill requests for library materials from other branches by pulling requested items from library shelves and preparing and packing materials to be sent to designated branches.

Set up program rooms for library events, including technology set up.

Provide technical support to patrons, including assistance with copying, scanning, printing, and internet usage.

Perform public contact duties such as receiving and routing phone calls; responding to complaints and inquiries by phone and in person; directing patrons to proper locations; scheduling appointments for patrons or staff; and assigning service requests for program units or staff in accordance with established guidelines.

Perform other related duties as assigned.

Essential Functions

Identification and restoration of library materials.
Generate reports to support library operations.
Assist in librarian duties regarding cataloging and metadata management.
Support consistent library system usage, including patron account management.
Coordinate with interlibrary loan and circulation to ensure efficient flow of materials.

Education and Experience

Education: Sufficient to perform required duties.

Experience: None.

Certifications/Licensure: None.

Other: Must be 18 years of age.

Equal Opportunity Employer

Ramsey County provides equal access to employment, programs, and services without regard to race, color, creed, religion, age, sex, disability, familial or marital status, sexual orientation or gender identity, public assistance status, place of residence, political affiliation, or national origin.

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Library Assistant, Part-Time