Office Associate

Job Description

Join RBC and be an integral member of our team. As Office Associate, you will provide support to ensure the branch operates efficiently on an ongoing basis, especially handling the needs and requests of our clients.

At RBC Wealth Management, your career progression matters to us. We offer training, development and learning resources so you continue to grow your career in a way that matters to you.

• Answer incoming calls, greet visitors, and maintain office supplies including marketing and new account opening materials, open and manage incoming mail.
• Support Financial Advisors (FA) and Client Associates (CA) with administrative assistance such as mass mailings and expense reports.
• Plan and coordinate client and vendor events, both on‑ and off‑site by creating documents and agendas and handling all logistics.
• Act as back‑up when support staff is out of the office.
• Provide IT support and order all necessary equipment and upgrades for branch staff.

• 1+ year of general office experience.
• Proficient computer skills including Microsoft Office suite.
• Strong verbal and written communication skills.
• Excellent people and organizational skills with the ability to coordinate multiple projects and work effectively under pressure to meet deadlines.
• Ability to work independently in a fast‑paced, dynamic environment and consistently use good judgement.

• Associate's degree or Bachelor's degree.
• Basic understanding of financial services.

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program includes competitive compensation and flexible benefits, such as 401(k) program with company‑matching contributions, health, dental, vision, life, disability insurance, and paid‑time off.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high‑performing team.
• Opportunities to do challenging work.
• Opportunities to build close relationships with clients.

The expected salary range for this particular position is $38,000 – $60,000, depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high‑performance culture.
• Enables collective achievement of our strategic goals.
• Generates sustainable shareholder returns and above market shareholder value.

• Calendar Management
• Communication
• Computer Literacy
• Detail‑Oriented
• Email Services
• Knowledge Organization
• Office Administration
• Spreadsheet Software
• Teamwork
• Time Management