Deduction Resolution Specialist

Job Description

Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly is looking for a Deduction Resolution Specialist to work at a premier global food company in Austin, MN. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.

• Competitive pay rate of $19.25 per hour
• Work schedule:
  
  Monday – Friday, 40hrs/ Start time (between 6:00am - 8:00am)
• Potential to work from home on Mondays & Fridays after training
• Potential for some overtime
• 6+ months with potential for extension
• Opportunity to work with a global food company
• Collaborative team environment
• Chance to develop problem-solving and decision-making skills

What’s a typical day as a Deduction Resolution Specialist? You’ll be:

• Researching and resolving deductions and credit types in a team environment
• Coding deductions, submitting backup, and identifying new trends for assigned customers
• Working directly with external customers, field sales, and internal teams to resolve open items
• Processing and approving credit resolutions using the High Radius application
• Collaborating with team members and other departments to prevent deductions and improve processes
• Handling identification, invoice preparation, and collection of invalid deductions

This job might be an outstanding fit if you:

• Have a demonstrated pattern of initiative
• Possess strong problem-solving and decision-making skills
• Have well-developed written and verbal communication skills
• Excel in interpersonal and organizational skills
• Have proven customer service experience
• Can make independent decisions and work under minimal supervision
• Have experience with Oracle Billing and High Radius (preferred)
• Have post high school accounting classes or accounting related experience (preferred)