Manager, Shopper Insights

Associate Category Manager – Costco

We are seeking a dynamic and results-driven professional to support our Costco Club customer—a unique, high‑velocity account that is poised for significant future growth. In this role, you will serve as a key liaison & support resource between the customer and internal stakeholders, requiring a high level of cross‑functional collaboration and communication. The ideal candidate brings strong communication skills, a proactive mindset, and the ability to dream big.

Categories of support include:

• Cookies
• Crackers
• Bars
• Non Chocolate Candy
• Cakes and Pastries
• Cough Drops

You will:

• Collaborate with the Director of Category Management, buyer and sales team to develop best‑in‑class category development strategies based on both qualitative and quantitative analysis.
• Develop actionable recommendations and plans to accelerate growth within our categories, focusing on category and brand trends, assortment, promotional efficiencies, price elasticities, and shopper behaviors, leading to increased basket spend and total sales.
• Continuously optimize the business by analyzing data, tracking performance, developing category reviews, and applying learnings while utilizing diverse data sources—including internal customer data, syndicated data, shopper insights, and market research—to address current business challenges, define trends, and identify new growth opportunities.
• Be an active contributor to joint business planning processes.
• Build and enhance reporting dashboards to drive strategic business decisions, streamline data mining processes, and accelerate insights delivery.
• Be the category thought‑leader/advisor for the customer and internal stakeholders.

• Deep understanding of category management practices and best‑in‑class ways of working with retailers and internal corporate teams.
• Consistent track record of success in creative thinking, project management, functional/technical skills, decision quality, problem‑solving and business acumen.
• Strong analytical and presentation skills (written and verbal) with the ability to analyze and interpret complex data from multiple data sources and turn insights into actionable business strategies and compelling category stories.
• Experience with conducting ad‑hoc analyses to answer diverse business questions and support strategic decision‑making including participation in joint business planning.
• Proven track record in persuasively influencing, negotiating, and aligning key customers and business stakeholders in a highly matrixed organization, with a strong project management skillset.
• Strong knowledge and usage of market segmentation models.
• Bachelor’s degree.
• 3 to 5 years of experience in the Consumer Packaged Goods industry in category management or related fields with a proven track record of translating raw data into actionable recommendations and compelling stores.
• Required technical expertise with advanced software skills relevant to shopper research and category management functions—syndicated data systems (NielsenIQ, IRI/Circana, Spectra, Numerator panel data, retailer data systems) and Microsoft Office (Excel, PowerPoint). Power BI, Tableau, and Power Queries advanced expertise is a plus.
• Excellent communication, presentation, and interpersonal skills.
• Ability to influence and collaborate effectively with cross‑functional teams.
• Strong problem‑solving and decision‑making skills.
• Ability to work independently and manage multiple projects simultaneously.
• Ability to travel less than 15%.
• Live within Costco Trade Market.

• Experience with Costco and Costco systems.

The base salary range for this position is $97,300 to $133,815; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for over achievement based on performance and company results. Mondelez International offers health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time.

Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company. No relocation support available.

Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847‑943‑5460 for assistance.