Sales Data Analyst

At Clarus, we are harnessing intelligence to propel pet health towards a brighter, smarter, more connected future. A future where information flows freely across caregivers & care environments, insights are more instant and actionable, and financial decisions are empowered.

For us, that future starts by fundamentally changing how pet insurance operates. We’re engineering systems that decomplexify coverage and facilitate reimbursement, so more pets can get the care they deserve.

Our team of pet industry veterans and passionate pet people come from across the tech and health continuums. Together, we’re openly challenging industry convention in service of creating totally new possibilities. Which is why our culture is built on the values of curiosity, entrepreneurship, humility and fierce collaboration.

Clarus is a pioneering pet health technology company on a mission to transform the future of pet healthcare. We are dynamic entrepreneurs improving pet health by providing trusted and transparent information across the entire pet health landscape. Join us in shaping a smarter, healthier future for pets everywhere.

Sales Data Analyst

Remote

Director of Customer Success

The Sales Data Analyst will play a key role in optimizing our sales and customer success operations by managing data, reporting, and CRM processes. This individual will support customer segmentation, sales team alignment, performance measurement, and reporting for both internal teams and external partners. This is a data-driven role requiring strong analytical skills, CRM experience (Zoho and Microsoft Dynamics strongly preferred), and the ability to contribute to process improvements.

While this role is primarily back-end, presentation skills are important for supporting QBRs and partner alignment discussions.

• Support customer segmentation and book-of-business management for sales and CS teams.
• Partner with strategic partners and sales teams to align customer data, track sales/CS performance, and optimize partner engagement.
• Manage and maintain CRM data integrity, assisting with development and optimization as needed.
• Generate reports for QBRs, including sales funnels, Clarus portal KPIs, forecasting, and performance analytics.
• Track and analyze rep activity, sales pipeline metrics, and partner team performance.
• Provide insights on CRM utilization and automation opportunities for improved efficiency.
• Collaborate with leadership to identify gaps in sales enablement and customer success processes.
• Support strategic decision-making through data analysis and performance tracking.

• Bachelor’s Degree in appropriate field of study or equivalent work experience.
• 3+ years experience in sales/business analyst roles, particularly in insurance, veterinary, or SaaS industries.
• CRM management experience (Zoho and Microsoft Dynamics preferred) with ability to own dashboard development and analyze data.
• Strong data analysis and reporting skills (Excel, Power BI, Tableau, or similar tools).
• Ability to support internal/external QBRs with data-driven insights and reporting.
• Experience working with strategic third-party sales partners, optimizing performance and success.
• Self-starter with the ability to identify gaps, suggest optimizations, and take initiative in process improvements.

• Limited US travel is anticipated.

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision insurance
• Basic life insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid parental leave
• Health savings account (HSA)
• Flexible spending accounts (FSA)
• Retirement savings plan
• Personal paid time off
• Paid holidays and company-wide wellness day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter benefits
• Group pet insurance
• On the job training and skills development
• Employee assistance program (EAP)

Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process. By continuing with the interview, you consent to this use.

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