Client Partner - Payer

Job Title:

Client Partner – Healthcare (Payers & PBMs)
Experience Level: 10+ years in IT Services Sales & Account Management Industry Focus:
Healthcare – Payers, PBMs, and Providers About Brillio

Brillio is a leading digital transformation partner helping Fortune 500 companies navigate the future of technology. Our Healthcare & Life Sciences practice focuses on driving member experiences, interoperability, analytics, AI-driven automation, and cloud transformation for payers, PBMs, and providers.

We are seeking an experienced Client Partner to expand Brillio’s footprint within the payer and PBM sector
, leveraging our expertise in digital transformation, AI/ML, cloud, and data-driven solutions
.

The Client Partner – Healthcare (Payers & PBMs) will be responsible for developing and growing Brillio’s relationships within key payer and PBM accounts. This role requires a strategic thinker and a hands‑on sales leader with deep knowledge of payer business models, PBM workflows, and digital healthcare transformation.

• Own and drive revenue growth for Brillio’s healthcare services within payer and PBM organizations.
• Identify and convert new business opportunities across digital transformation, AI, cloud, automation, data & analytics, and cybersecurity
  .
• Develop and execute a strategic account plan
  , focusing on high-growth areas like:
• Call center automation & digital twins
• Interoperability & data exchange solutions (CMS mandates, FHIR, TEFCA)
• IT Managed Services, Dev Ops, and cloud transformation
• Healthcare analytics and member experience solutions
• Large Deal Structuring & Global Delivery Strategy:
• Lead and structure multi-million-dollar outsourcing and transformation deals spanning US onshore, nearshore, and India offshore models
  .
• Define hybrid onshore-offshore engagement models for cost optimization while maintaining high service quality
  .
• Leverage Brillio’s India-based COEs for automation, AI, data engineering, and platform modernization to deliver value-driven cost structures.
• Work with pricing teams to create compelling deal constructs (e.g., fixed-price, T&M, outcome-based models).
• Drive contract negotiations, MSAs, SOWs, and procurement approvals for large engagements.
• Partner with Brillio’s Healthcare Leadership and delivery teams to craft compelling proposals and win new business.

• Build and nurture C-level & VP-level relationships across IT, digital, business, and procurement teams at major payers and PBMs.
• Work closely with key stakeholders across commercial, Medicare Advantage, and Medicaid business units
  .
• Expand Brillio’s footprint by cross-selling and upselling digital solutions.
• Develop executive-level presentations and thought leadership for CXOs and industry events.

• Act as the executive sponsor for Brillio’s engagements
  , ensuring high client satisfaction and project success.
• Work closely with delivery teams and healthcare SMEs to ensure projects align with client goals.
• Monitor project KPIs, SLAs, and overall account health
  , driving renewals and long‑term growth.
• Ensure seamless coordination between US-based client teams and India-based delivery teams to optimize execution and cost structures.
• Stay ahead of industry trends, payer business models, and regulatory shifts impacting the healthcare sector.
• Identify new market trends like value‑based care, AI‑powered claims adjudication, and member engagement to position Brillio as a strategic partner.
• Track competition (Infosys, Cognizant, TCS, Accenture) and differentiate Brillio’s offerings.

• 10+ years of experience in IT consulting, digital transformation, or outsourcing sales within the payer or PBM sector
  .
• Deep understanding of payer technology ecosystems, PBM workflows, and regulatory requirements
  .
• Strong knowledge of AI/ML, cloud migration, API-based interoperability (FHIR), and healthcare data analytics
  .
• Proven track record of $10M+ revenue ownership and exceeding growth targets.
• Experience closing multi-million-dollar IT services & consulting…