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Head of Customer Experience & Service — Data‑Driven CX Leader

Job in Duluth, St. Louis County, Minnesota, 55806, USA
Listing for: UNRL
Full Time position
Listed on 2026-06-05
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 80000 - 95000 USD Yearly USD 80000.00 95000.00 YEAR
Job Description & How to Apply Below
UNRL in Saint Paul is looking for a Customer Experience Manager to lead their Customer Service Department. This role requires proven experience in a leadership position within customer service, with responsibilities including overseeing a team, developing policies, and optimizing customer interaction systems. The ideal candidate will be tech-savvy, analytical, and possess outstanding communication skills. The starting salary ranges from $80,000 to $95,000, with benefits like health insurance and 401(k) matching.
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