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Customer Care Ops Specialist - AI & Process Improvement
Job in
Duluth, St. Louis County, Minnesota, 55806, USA
Listed on 2026-08-08
Listing for:
maurices
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
maurices, based in Duluth, MN, seeks an Operations Specialist to support the Customer Care team. You will manage routine CARE processes, escalate issues, maintain documentation, and collaborate with internal teams on process updates and testing.
The role emphasizes attention to detail, strong written communication, and a proactive approach to continuous improvement and AI-enabled initiatives within a small team.
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