Campus Ambassador

Job Summary

Assist Enrollment Management by being a campus representative in ensuring excellent service is provided to prospective students and families in a variety of settings (which may include campus visits, tours, open houses, and/or classroom visits) that exemplifies Benedictine hospitality.

Job Duties

* Lead and provide exemplary campus tours to our guests (prospective students, families, and visitors to the College), both scheduled and unscheduled

* Maintain knowledge of campus updates, policies, and offerings

* Assist with event setup, check-in, and other guest services as needed

* Represent the college positively at admissions events

* Answer questions about academic programs, student life, and campus resources

* Share personal student experiences and campus information

* Take and distribute messages

* Assist with mailings

* Retrieve supplies when needed

* Taking the initiative to perform other duties for staff that may require assistance

* Perform other duties as assigned, which may include tasks such as data entry and maintaining Admissions records

Required Qualifications

* Must be a current CSS student

* Federal work study eligibility is required

* Excellent communication and interpersonal skills are essential

* Strong customer service orientation and the ability to interact with a wide variety of people (faculty, staff, students and the public) in a friendly, professional manner is required

* Strong organizational, time management, and multi-tasking skills are required

* Able to work independently

* Job functions require sitting, standing, and walking during shift

* Professional attire and presence to represent the College to the public is required

* Ability to perform all of the above functions during an assigned workday without significant risk of injury

* Adhere to the Admissions Department Student Employment guidelines

Preferred Qualifications

* Experience with public speaking and customer service are helpful

* A positive, enthusiastic and authentic personality is a must

Special Instructions to Applicants

* There will be considerable training required for this position regarding campus tours

* Students may not start training until employee paperwork with Student Employment is complete