Internship - IT Collaboration System Administrator

ALLETE is headquartered in Duluth, Minnesota, on beautiful Lake Superior, and has operations throughout the United States. We invest in energy-centric businesses and transmission infrastructure. Our companies include clean-energy producers and developers, and regulated utilities that already deliver more than 50% renewable energy. Each of our businesses-Minnesota Power;
Superior Water, Light & Power; ALLETE Clean Energy;
New Energy Equity; ALLETE Renewable Resources; and BNI Energy-plays a unique and significant role in ALLETE's sustainability-in-action strategy. Our culture drives excellence through our shared values of integrity, safety, people, and the planet.

Join ALLETE's Cyber Technology Services department to assist the Voice and Video Team. Assist collaboration experts and customers support and use several network based systems including: telephone, contact center, video conferencing, video security, digital display, conference room, and several other collaboration technologies used in a large enterprise environment.

RESPONSIBILITIES:

* Implement and support a range of collaboration tools used across ALLETE's family of companies, including:

* Cisco Unified Communications Manager

* Genesys Pure Cloud customer experience platform

* Cisco video conferencing endpoints

* Microsoft Teams, video conferencing, and telephone system

* Milestone video management system with Axis security cameras

* Conference room audio visual systems

* Project management and assistance

REQUIREMENTS:

* Must currently be enrolled in a Bachelor's degree program in Computer Science, Computer Information Systems, Electrical Engineering or a related cyber-technology field with an expected graduation date between to May 2027 and June 2028.

* Must possess and maintain a valid driver's license as this position requires some travel.

* Candidates may be subject to assessment of skills, job match, or aptitude.

DETAILS & DURATION OF INTERNSHIP:

* This internship will report in person to Duluth, MN.

* The internship will be up to full time during summer and breaks and part time with a minimum of 16 hours per week during the school year.

* ALLETE will comply with college requirements.

* Hours and duration are subject to change based on company need.

PREFERRED

SKILLS & EXPERIENCE:

* Strong analytical and problem-solving skills

* Open to learning new things

* Proven ability to be flexible and handle multiple work projects and priorities

* Well-developed written and verbal communication skills

* Contact Center technology including IVR, integration with business applications and moves, adds, and change user configurations

* Real-time collaboration technologies like Microsoft Teams, Webex or Zoom]

* Conference room Audio Visual design and technology

* Strong technical problem-solving skills

* The ability to balance working independently but also knowing when to seek help

* Microsoft Server 2016 and newer and/or Windows 11

* Experience with scripting and automation using Power Shell

* Familiarity with coding languages such as Python and Java Script

* Network based communications systems

* Ability to troubleshoot computer software problems

* Video over IP, video conferencing, and video security system

* SQL, PL/SQL

* Cisco networking and general networking concept

* Cybersecurity best practices

* Strong Technical Writing and verbal communications skills

COMPENSATION AND BENEFITS:

* The expected hourly compensation for this position is $23.50

* Retirement Benefits

* Medical

* Flexible Spending Accounts

* Community Engagement, and more.

External applicants must apply online via

This job posting will be available for application until the position has been filled OR the posting close date noted herein, whichever date is earlier.

ALLETE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

If you are an individual with disabilities who needs accommodation or you are having difficulty using our website to apply for employment, please contact our Human Resources department at .

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