Client Associate​/Registered Client Associate

What is the opportunity?

Embrace RBC Wealth Management’s core values and inclusive culture as an integral part of our branch serving financial advisors and our clients.

As a Client Associate/Registered Client Associate, become a trusted resource to our clients, advisors and branch. Use your administrative and operational skills to help our advisors manage and grow their business. Demonstrate a client‑first approach as you meet compliance standards, research and resolve problems, onboard new accounts, process and maintain account records, implement technology changes and prepare correspondence in a fast‑paced, professional and collaborative environment.

• Build and maintain professional relationships with clients by assisting them and answering account questions.
• Take initiative to handle account inquiries and customer needs and elevate them to financial advisors when appropriate.
• Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicating with clients about items needed.
• Facilitate the transfer of funds and securities, complete trades in client accounts, and process checks, wires and ACHs in a timely manner.
• Maintain confidentiality in accordance with RBC’s Code of Conduct.

• Bachelor’s degree or job‑related experience
• Strong soft skills including verbal and written communication, people, organizational and client‑service skills
• Attention to detail coupled with the mindset of how you can make advisors more efficient and effective
• Series 7 and 66 (or 63/65) licenses or willingness to get licensed within 12 months of hire
• Ability to adapt to a rapidly changing business and technology environment

• Current FINRA registrations
• Financial services experience

• A comprehensive Total Rewards Program including competitive compensation and flexible benefits such as 401(k) with company matching, health, dental, vision, life, disability insurance and paid‑time off.
• Leaders who support your development through coaching and opportunities for advancement.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high‑performing team.
• Opportunities to do challenging work.
• Opportunities to build close relationships with clients.

The expected salary range for the Registered Client Associate role is $43,000 – $70,000 and the Client Associate role is $38,000 – $60,000, depending on experience, skills, and registration status, market conditions and business needs. You have the potential to earn more through RBC’s discretionary variable compensation program, which increases total compensation when the business meets performance targets and individual goals are met.

• Customer Knowledge
• Customer Service
• Customer Service Management
• Group Problem Solving
• Identifying Sales Opportunities
• Interpersonal Relationship Management
• Oral Communications
• Perseverance and Follow‑Through
• Product Services
• Sales Activities

Location:

1420 London Road, Duluth, United States of America

Work hours:

40 hours per week

Employment type:

Full time, Regular, Salaried

Platform:
Wealth Management

Pay Type:

Salaried

Posted date: