Lead Teller​/Personal Banker II

Job Details

Job Location:

Woodland - Duluth, MN 55803

Salary Range: $23.00 - $35.00 Hourly Job Type:Full-time, Non-exempt

Across Minnesota and Wisconsin, National Bank of Commerce is making a difference in the financial lives of the people, communities, and businesses we serve. We exist to help our customers accomplish more than they could on their own. Join our team of creative and accomplished professionals and help us make more possible.

This combined Personal Banker/Lead Teller position plays a key role in delivering exceptional customer experiences, supporting branch growth, and ensuring operational excellence. The role is responsible for leading teller line activities, maintaining efficient branch operations, and promoting a culture of service, accuracy, and compliance. Through proactive customer outreach and a strong understanding of the bank's products and services, the position helps deepen existing relationships, identify new opportunities, and connect customers with solutions that support their financial goals.

In addition to customer relationship management, the position provides leadership and oversight for teller operations, including staff training, scheduling, coaching, cash controls, and daily balancing activities. This role helps ensure adherence to all bank policies, procedures, and applicable state and federal regulations, including BSA/AML requirements, while supporting a positive team environment and representing the bank within the community. Through a combination of sales, service, and operational leadership, this position contributes directly to the overall success of the branch and the bank.

• High school diploma or equivalent required
• Two to three years of bank teller experience preferred
• One year supervisory/management experience preferred
• Proficient computer skills, math skills, written and oral communication skills, interpersonal, and organizational skills
• Self-starter with the ability to problem solve and recognize when action is needed
• Excellent time management skills. Must be able to reprioritize workload as needed
• Ability to multi-task in a fast-paced environment while adapting to changes in processes and workflow
• Demonstrates great attention to detail
• Uses sound judgment in decision making
• Ability to work independently while supervising others/a? Wait I inadvertently introduced incorrectly. I'll correct it in the final response accordingly.{