Medical Imaging Associate

Overview

Methodist Hospital is looking to hire a Medical Imaging Associate to join our Radiology team. Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

• Ensures data integrity and patient safety. Sends and retrieves DICOM images into PACS systems within and outside of the organization, verifying that clinical content is accurately stored and accessible.
• Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions. Demonstrates expertise through problem solving, applying technical knowledge, and product and service management for the functional area of operation.
• Oversees and coordinates radiology quality assurance activities with the maintenance and release of radiology information governed by ACR, HIPAA, and State and Federal guidelines.
• Provides clinician and patient support for continuity of care.
• Performs a wide variety of computer tasks supporting clinical processes to ensure accessibility and integrity of patient information for continuity of care. Interacts with customers to solve problems for patient care providers, nursing homes, clinics, research agencies, patients, family members, attorneys, government agencies, external facilities, and internal customers. Provides service that is guideline- and procedure-based, with monitoring and resolution of Radiology Images/Report requests within service levels.
• Uses expert knowledge to assess customer needs and resolve complex customer service requests within specified service levels.

Monday – Friday 8:00am-4:30pm

• Knowledge, Skills, and Abilities:
• Computer skills including databases, word processing, Excel, printer, voicemail, photocopier, fax, and e-mail.
• Computer software and hardware knowledge.
• Ability to display initiative in identifying problems and outlining solutions.
• Strong analytical and data management skills for problem solving and decision making around clinical patient data.
• Highly organized and self-motivated to handle multiple tasks simultaneously.
• Maintain data integrity in health information electronic systems.
• Service-oriented with strong customer relations, listening, verbal, written, and analytical skills.
• Ability to provide training to internal customers related to image sharing/availability.
• Excellent interpersonal skills with the ability to form good working relationships at all levels.
• Ability to handle multiple priorities, ambiguity, continuous change, and stressful situations.

• Education, Experience or Equivalent Combination: Three years of experience in radiology department or related healthcare experience preferred.
• Knowledge, Skills, and Abilities: Knowledge of radiology department workflow and various imaging modalities including PACS images preferred.
• Familiarity with radiology information applications such as Epic Radiant and PACS preferred.

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!