Sr. Product Manager - Hub Connectivity

About The Team

Cover My Meds ’ Specialty Access and Affordability product team is looking for a Senior Product Manager to join our Front-End Hub product team. We build tech-enabled products that power patient support programs. Our products sit at the front door of the hub experience, supporting healthcare providers and patients in accessing the medications they need to live healthier lives.

This role will own strategy and execution for Enrollments – including both sponsored and non-sponsored enrollment workflows – and the Patient Journey API, which drives hub connectivity and surfaces real-time hub statuses back to the provider to help them manage their workload and take action.

A core focus for this role is building biopharma sponsorship differentiation: identifying, developing, and bringing to market product capabilities that create measurable value for manufacturer partners. You will work at the intersection of HCP-facing product design, API-driven services, and commercial outcomes.

This role is ideal for someone who learns fast, already has familiarity with Cover My Meds  and the specialty medication space, and can work through ambiguity using strong product principles. You will be embedded in a collaborative, cross-functional team environment with high expectations and real impact on patient access.

• Drive and implement product direction for Enrollments (sponsored and non-sponsored) and the Patient Journey API, synthesizing customer insight, hub partner dynamics, and market trends
• Own and execute roadmap priorities within your product area, balancing HCP user value, biopharma sponsor value, and technical feasibility
• Lead product discovery, development, and commercial readiness for biopharma sponsorship differentiation – identifying what manufacturers need and building products that deliver it
• Partner with engineering and architecture to define scalable, secure, and reusable APIs that support hub connectivity and real-time status surfacing for provider workflows
• Translate complex hub and payer dynamics into clear, actionable product plans that HCP users can act on efficiently
• Connect product strategy to financial goals by tracking key metrics, supporting deal structuring, and analyzing product performance to inform decisions
• Partner proactively with Commercial and Operations teams to clarify value propositions, support go-to-market readiness, and ensure products are effectively positioned with biopharma sponsors
• Collaborate closely with Engineering, UX, and Operations to deliver scalable, compliant, and operationally sound solutions across the Front-End Hub experience
• Influence and align stakeholders across functions to gain buy-in on product direction, priorities, and tradeoffs
• Ensure features and product direction meet legal, regulatory, and compliance requirements by partnering with Legal and Compliance teams
• Apply design thinking and strong product principles to solve complex problems, iterate on solutions, and drive MVP delivery in ambiguous problem spaces

• Degree or equivalent experience. Typically requires 7+ years of relevant experience.
• Product management experience or familiarity with technical product development methodologies (e.g., Agile)
• Experience working in cross-functional product teams spanning Engineering, UX, Operations, and Commercial partners
• Familiarity with Cover My Meds  and/or the specialty medication, prior authorization, or hub services landscape
• Healthcare experience, preferably in biopharma, patient support programs, or payer/benefit workflows

• Experience with enrollment workflows, hub connectivity, or HCP-facing provider portal products
• Demonstrated ability to identify and build biopharma sponsorship differentiation, including product discovery through commercial launch
• Strong understanding of product-market dynamics in specialty medications and the medical benefit space
• Financial acumen, including experience connecting product decisions to sponsorship value and P&L outcomes
• Proven stakeholder engagement and influence skills in matrixed environments
• Ability to work through ambiguity by applying strong product principles…