Rehabilitation Scheduler

Overview

The Hospital-Based Scheduler for the Acute Rehabilitation Team is a full-time position designed to support the daily operations of a high-performing, engaged, and collaborative therapy team. This role ensures patients are scheduled efficiently into therapy time slots and maintains clear, timely communication across the rehabilitation department and nursing units. Level I Patient Schedulers are expected to schedule multiple service lines within the same market and one service line across Essentia Health, with cross-training to provide coverage as needed.

The working hours are full-time with a split schedule between morning and evening hours to support inpatient scheduling needs. There may be opportunity to work from a home setting as the role becomes further defined and established. The position will work closely with the Department Manager, Supervisor, and Department Coordinator.

• Patient identification, registration, and scheduling, including after-visit summaries with estimates, patient checkout, and scheduling procedures and labs, obtaining required signatures and documents from patients
• Full pre-registration of all patients calling to schedule an appointment, including updating guarantor information and verification of insurance eligibility
• Coordinate scheduling of services for patients, including ancillary and procedure scheduling
• Handle incoming calls, follow-up and referral work queues, and ticket scheduling
• Enter data into the permanent electronic health record accurately while talking with patients
• Collaborate with a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes

Education Qualifications – Key Responsibilities are listed above.

Preferred Qualifications

• Previous patient access representative or scheduling experience preferred

Employee Benefits at Essentia Health:
We’re committed to supporting well-being, growth, and work-life balance. Benefits include medical, dental, vision, life, and disability insurance, with supplemental options. A 401(k) plan with employer contributions supports future planning, along with professional development through training and tuition reimbursement. Flexible scheduling, generous time off, and wellness resources are provided to support health and wellbeing. Benefit eligibility may vary; refer to the benefit summary or contact HR Service Center at  for full details.

• Job Location: Building B - St Marys Medical Center
• Shift Rotation: Day/Eve Rotation
• Hours Per Pay Period: 80
• Compensation Range: $17.32 - $25.80 / hour
• Union: SMMC USWA (SMUMS)
• FTE: 1
• Weekends: Sundays Potentially