More jobs:
Director, Omnichannel Billing and Patient
Job in
Duluth, St. Louis County, Minnesota, 55801, USA
Listed on 2026-07-10
Listing for:
Quest Diagnostics Incorporated
Full Time
position Listed on 2026-07-10
Job specializations:
-
Healthcare
Healthcare Management
Job Description & How to Apply Below
Quest Diagnostics Incorporated in Edina, Minnesota, is seeking a Director of Patient Customer Service Operations Support. This role involves overseeing the operational backbone of a high-volume, omnichannel patient contact center, focusing on workforce management, quality assurance, and performance analytics.
The ideal candidate will have extensive experience in contact center operations, proven leadership skills, and a strong background in healthcare. Responsibilities include driving improvements in patient satisfaction and service delivery through effective resource management.
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