Hotel Night Auditor

Benefits

• Employee discounts
• Paid time off
• Free uniforms
• Opportunity for advancement

Join the Super 8 by Wyndham team in Duluth, MN as a Night Auditor/Front Desk Associate. This position is mainly Night Audit with limited Front Desk duties. This flexible shift position offers you the opportunity to provide exceptional customer service while ensuring a smooth operation during the night hours.

• Greet and assist guests with check-in and check-out processes.
• Manage reservations and handle guest inquiries efficiently.
• Perform nightly audits and reconcile daily transactions.
• Maintain a clean and organized front desk area.
• Handle guest complaints and resolve issues promptly.
• Prepare reports on room occupancy and revenue.
• Ensure compliance with safety and security protocols.
• Assist with other hotel operations as needed.

• High school diploma or equivalent; hospitality experience preferred.
• Strong communication and interpersonal skills.
• Ability to work flexible shifts, including nights and weekends.
• Proficiency in basic computer skills and hotel management software.
• Detail-oriented with excellent organizational skills.
• Customer-focused attitude with a passion for service.
• Ability to handle cash and perform basic math calculations.
• Previous experience in a front desk or auditor role is a plus.