Client Technologies Engineer

Client Technologies Engineer page is loaded## Client Technologies Engineer locations:
Corporate Office-maurices-Duluth, MN 55802time type:
Full time posted on:
Posted 6 Days Agojob requisition :
R-158135##
** Brand Overview:
** maurices is a women’s apparel retailer that celebrates feel good fashion for real life. It’s committed to its service with style promise and offering affordable fashion that takes women from workday to weekend and all of life’s adventures in between. With inclusive sizing from 0-24, maurices is famous for its versatile styles including key categories such as denim, dresses, tops, and more.

Established in 1931, maurices operates 935 stores in communities across North America. Discover even more fashion at , MN 55802.##
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* Position Overview:

** The Engineer is responsible for the secure, reliable, and efficient operation of end-user computing (EUC) and Microsoft 365 collaboration services across corporate and store environments. This role provides Level 2 administration and support, ensuring device lifecycle management, email/collaboration platform stability, and compliance with security and operational standards. The Administrator partners with Service Desk, Security, and Infrastructure teams to deliver a seamless colleague experience while meeting SLAs and compliance targets.

This role leads day‑to‑day administration and engineering of Microsoft Intune (including Autopilot), Microsoft Configuration Manager (SCCM), and Jamf Pro for macOS/iOS/iPadOS, ensuring modern provisioning, compliance, patching, and software delivery at scale.  Manages Microsoft 365 user identities, permissions, and licenses; monitors system health and service availability; and supports core collaboration tools.
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* Key Responsibilities:

**** End-User Computing
*** Own day‑to‑day administration, configuration, and health of Microsoft Intune, SCCM, and Jamf Pro platforms
* Manage device and app policies via Intune (Endpoint Manager), including compliance, configuration profiles, and conditional access.
* Perform day-to-day administration of EUC devices (Windows, macOS, iOS) including provisioning, configuration, and patching.
* Execute Installations, Moves, Adds, and Changes (IMACs) for hardware and software.
* Build, test, and publish application packages, configuration baselines, and scripts.
* Design and maintain Windows Autopilot and ABM/DEP zero‑touch provisioning for Windows and Apple devices.
* Own patch orchestration using phased rings and maintenance windows.
* Implement and tune device compliance and conditional access in concert with Security/Entra .
* Provide Level 2 troubleshooting for device incidents and escalate complex issues as needed.
* Maintain accurate hardware/software inventory and ensure compliance with security baselines.
* Assist with VIP support and coordinate with vendors for escalations.
* Partner with Security on vulnerability findings and operationalize remediation.
** Microsoft 365 & Collaboration
*** Configure and manage tenants, subscriptions, and service settings in Microsoft 365 Admin Center   Exchange, Teams, SharePoint, and related collaboration tools.
* Provision/deprovision users, groups, and roles; maintain least‑privilege access; manage license assignment and optimization.
* Maintain MFA, SSPR, Conditional Access, and role‑based access control (RBAC).
* Administer Exchange Online mail flow, transport rules, anti-spam/anti-phishing,  mailbox quotas, distribution lists, and mailbox policies.
* Collaborate with  email security team and assist with compliance/e-discovery requests.
* Evaluate new Microsoft features, perform pilots, and coordinate rollouts.
* Provide Level 2 support for email and collaboration incidents, including mobile device connectivity.
* Document processes and maintain knowledge articles for common issues.
** Operations & Continuous Improvement
*** Monitor system health and performance for EUC and M365 platforms.
* Participate in on-call rotation for priority incidents.
* Contribute to projects involving endpoint modernization and collaboration enhancements.
* Maintain runbooks, change plans, and user-facing guides.
* Maintain accurate hardware and software inventories across…