Applications & Business Analyst

Job Summary

The hybrid Application and Business Analyst is a detail‑oriented and technically skilled role. This hybrid role bridges the gap between business needs and technology solutions. The analyst will gather business requirements, analyze processes, and support enterprise applications to ensure optimal performance, usability, and alignment with organizational goals. Working closely with the Information Technology Team and business stakeholders, the analyst will customize, configure, and support the applications required to deliver Cirrus Aircraft business capabilities.

The role demands systemic thinking, adaptability to evolving requirements, and alignment with Cirrus’ information technology roadmap.

• Develop understanding of enterprise application software systems such as Product Lifecycle Management System, HRIS, Manufacturing Execution System, and Enterprise Resource Planning in collaboration with solution partners.
• Configure or enhance application systems to meet business stakeholder requests.
• Participate in the coordination and functional knowledge transfer of capabilities released with new modules, upgrades, fixes, or new installations for business stakeholders.
• Escalate issues with solution partners and integrate with problem management, performing root‑cause analysis when necessary.
• Update existing documentation and develop new documentation as required.
• Learn new systems and obtain required training from senior team members in support of a Dev/Ops model.
• Participate in or conduct user acceptance testing, assisting in the development of user guides and reference materials.
• Assess business requirements and interview, workshop, or observe stakeholders to understand business processes.
• Document requirements using Agile practices and traceability matrices.
• Use analytical thinking to improve or design new business processes, documenting process design, mapping, business rules, and process flow impacts.
• Develop test scenarios and cases for use in singular system testing.
• Assist business partners in the selection and implementation of new vendors and software.
• Partner with Project Managers, Program Managers, Product Owners, and the business community to ensure project deliverables are met and communicate status updates and issues.
• Document resource requirements and support complete project plans.
• Application and Business Analyst 2 Essential Functions (additional):
  Responsible for application support to the user community for system capabilities fulfilling requests of moderate to high complexity.
• Facilitate the rollout of updates, code deployments, or bug fixes while adhering to Change Management processes.
• Design and build custom solutions from low to medium complexity using existing technologies to bridge current and future state processes.
• Work with cross‑functional teams to translate business needs into process and system requirements.
• Participate in or conduct end‑user training, including development of user guides and reference materials.
• Guide learning and adoption of new technologies through business partnerships.
• Serve as Project Manager for smaller initiatives.
• Maintain relationships with vendors, partner teams, and enterprise customers.
• Review the status of projects and issues with project leadership.
• Develop new processes and procedures to meet current challenges.
• Work independently to analyze and resolve system‑related problems.

• Bachelor’s degree in Management Information Systems or a related field; or equivalent combination of education and experience.
• 2 to 4 years of experience in an enterprise application support, business analyst, or development role.
• Preference for experience in a manufacturing, product development, service, or IT infrastructure/applications environment delivering IT services to a wide variety of business customers.
• Preference for experience in sales, marketing, or service environments delivering learning management, retail management, point‑of‑sale, or commerce systems.
• Familiarity with application development standards, software development lifecycle, and Agile principles.
• Experience building and maintaining software…