Chief Information Officer, Medicare

Position Purpose

Responsible for leading the technological strategy, execution, and innovation across Centene's Medicare markets and oversee the IT operations and strategies within those markets, with a specific focus on initiatives and accountability for delivery of those solutions and experience.

• Business Technology Solution Delivery – Collaborate with key business and technology stakeholders to envision, develop, and implement leading technology-enabled business solutions within the Medicare line of business (e.g., business operating, digital, and analytics capabilities), which deliver on specific business goals, enhance competitiveness, drive value, and growth.
• Information Technology (IT) Roadmap and Portfolio Management – Develop and maintain a comprehensive information technology roadmap, outlining the required IT infrastructure, operating platforms, and tools that deliver a specific portfolio of IT solutions within the Medicare line of business.
• Stay abreast of emerging technologies and industry trends to ensure the Medicare organization remains competitive.
• Analysis and Insights – Conduct research, competitor analysis, and customer surveys to gain a deep understanding of the Medicare market landscape, customer needs, and emerging opportunities.
• Utilize data-driven insights to inform IT strategies and make informed, business-oriented decisions regarding technology investments and solutions.
• Focused IT Solutions – Develop and implement IT solutions that directly address market demands and enhance the organization's market position.
• This may involve identifying and leveraging technology platforms, digital solutions, data analytics, and other IT tools to drive growth and market differentiation.
• Business Partnership and Collaboration – Build and maintain relationships with key Medicare business partners, clients, and stakeholders to understand their technology requirements and align IT strategies and solutions accordingly.
• Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure IT initiatives support market-focused objectives and drive business success.
• Maintain and manage IT investments within a dedicated portfolio of investments for each Medicare market area, from introduction through implementation.
• Solution Development Lifecycle – Oversee the end-to-end solution development lifecycle, from ideation to launch, ensuring alignment with business and market requirements.
• Manage project timelines, budgets, and resources to deliver high-quality solutions within set deadlines through a dedicated program management organization.
• Data-Driven Decision Making – Leverage data analytics and insights to drive informed decision-making throughout the solution development process.
• Utilize metrics and key performance indicators (KPIs) to assess solution performance, identify areas for improvement, and make data-driven recommendations.
• Team Leadership and Development – Lead and manage a team of IT and solution professionals, providing guidance, mentoring, and performance management.
• Foster a collaborative and innovative work environment that encourages teamwork, knowledge sharing, and professional growth.
• Risk Management and Compliance – Partner with Chief Information Security Officer (CISO) to identify and mitigate IT-related risks associated with initiatives.
• Ensure compliance with relevant industry regulations, data privacy laws, and security protocols.
• Develop and implement robust risk management frameworks to safeguard the organization's IT assets and data.
• Vendor and Supplier Management – Collaborate with external vendors, suppliers, and service providers to evaluate and select technology solutions that support market objectives.
• Manage market-specific vendor relationships, negotiate contracts, and oversee service delivery to ensure high-quality and cost-effective IT solutions.
• Budgeting and Financial Management – Develop and manage the IT budget for activities, ensuring optimal allocation of resources.
• Monitor financial performance, provide budget forecasts, and evaluate ROI on IT investments to support decision-making and resource optimization.
• Technology Innovation and…