Executive Director, Data Analytics & Operations

Description

Zydus Therapeutics (ZTI) is a clinical-stage, specialty-focused bio‑pharmaceutical company dedicated to developing transformative treatments for rare and serious liver diseases. Our lead drug candidate, saroglitazar, is a dual PPAR alpha / gamma agonist that has received FDA Fast Track and Orphan Drug designations for the treatment of Primary Biliary Cholangitis (PBC). As a subsidiary of Zydus Lifesciences, we leverage a global network of 1,300 researchers to unlock new possibilities in life sciences.

Our team is collaborative, innovative, and action‑oriented, underpinned by a mission to empower people to live healthier lives.

Reporting to the Head of Business Insights & Operations, the Executive Director, Data Analytics & Operations will be responsible for designing, building, and operating Zydus Therapeutics’ end‑to‑end data, analytics, and commercial operations ecosystem as the organization transitions into a fully commercial‑stage biopharmaceutical company. This role will lead ZTI data strategy, data analytics, and business operations capabilities in support of Marketing, Field Sales, and Market Access / Payer organizations.

The Executive Director will oversee the development and integration of a modern commercial technology stack (including Snowflake, Veeva Vault / CRM, omnichannel platforms, and advanced analytics tools), while ensuring strong data governance, compliance, and scalability. This position will directly manage and develop three direct reports:
Director, Data Analytics & Reporting;
Director, Field & Market Access Analytics;
Associate Director, Operations. The Executive Director will serve as a key thought partner to Commercial, Medical, Legal/Compliance, IT, and Finance leaders and will play a critical role in shaping data driven decision making across the organization.

• Complete the buildout and execution of the core data & technology ecosystem in accordance with the vision of an agile, scalable, and integrated ecosystem. Ensure seamless integration across CRM, data warehouse, analytics, omnichannel, and reporting platforms.
• Design, implement, and manage an enterprise‑grade data ecosystem, including but not limited to:
  • Snowflake commercial data warehouse
  • Veeva Vault Essentials:
    Veeva Vault CRM, Network, Open Data, as well as Link and potentially other Veeva offerings
  • Omnichannel engagement and analytics platforms in concert with marketing agency of record
  • Third party data integrations (claims, Rx, payer, specialty pharmacy, digital engagement, etc.)
• Partner and collaborate with IT, Finance, and external vendors to ensure architecture scalability, data quality, security, and performance.
• Lead vendor selection, contract management, and ongoing partner performance across data and analytics solutions.

• Oversee data acquisition strategy and contracting across HCP, patient, payer, and field‑facing datasets.
• Establish and maintain robust data governance frameworks, including:
  • Master Data Management (MDM)
  • Data quality standards, data governance leadership, and alignment to ensure single version of the truth
  • Metadata, lineage, and documentation
  • Privacy, security, and compliance (HIPAA, GDPR, company SOPs)
• Partner and collaborate with Legal, Compliance, and Privacy teams to ensure compliant data use and appropriate controls across all commercial activities. Establish and manage standard operating procedures (SOPs) and data governance policies in partnership with Legal & Compliance.

• Lead development of advanced analytics capabilities supporting:
  • HCP and account segmentation & targeting
  • Patient journey, patient finding, and funnel analytics
  • Omnichannel measurement and optimization
  • Field force effectiveness and resource allocation (i.e., marketing mix)
  • Market access, payer, and channel analytics
• Drive adoption of predictive and prescriptive analytics, including AI/ML approaches, to inform commercial strategy and execution.
• Establish standardized, executive‑level KPI frameworks and dashboards to…