IT Manager – IAM & Security

Position Overview

The IT Manager – IAM & Security is responsible for leading the organization’s identity and access management strategy and operations while actively contributing to the broader security program. This role ensures effective governance of user access, strong authentication and authorization practices, and the continuous maturity of identity services across the enterprise. In parallel, the role operates as a hands‑on security practitioner, supporting security monitoring, incident response, and control improvements.

• Identity & Access Management (IAM)
  • Lead the overall strategy, governance, and continuous improvement of the organization’s identity and access management capabilities.
  • Oversee user lifecycle management processes, ensuring timely and accurate provisioning, access changes, and deprovisioning aligned with business roles and organizational needs.
  • Manage directory services and identity platforms to ensure reliable authentication, authorization, and identity data integrity across enterprise applications and environments.
  • Drive adoption and expansion of single sign‑on (SSO) and federated identity services to improve user experience and strengthen access security.
  • Establish and enforce role‑based access controls (RBAC) and least‑privilege principles across systems, including oversight of privileged access management practices.
  • Implement and govern periodic access reviews, certifications, and audit processes to ensure compliance and reduce excessive or inappropriate access.
  • Define, document, and maintain IAM processes, policies, and standards, ensuring consistency, scalability, and audit readiness.
  • Collaborate with business, HR, and IT stakeholders to align identity services with workforce changes, application onboarding, and digital transformation initiatives.
  • Develop and track IAM performance metrics, service levels, and operational health indicators to drive transparency and continuous improvement.
  • Support identity integration initiatives across cloud and on‑premises platforms, ensuring secure and seamless access experiences.
• Security Operations
  • Serve as an active, contributing member of the Security team – not an advisory role.
  • Participate in security reviews, policy discussions, incident response, and remediation.
  • Own and manage assigned security tools or platforms, including ongoing tuning, alert triage, and continuous improvement of detection capabilities.
  • Investigate and respond to security events and incidents, particularly those involving identity, access misuse, or unauthorized activities.
  • Support data protection initiatives by enforcing and refining policies related to data access, usage, and exfiltration prevention.
  • Participate in security assessments for new technologies, applications, and third‑party vendors to ensure alignment with security standards and risk tolerance.
  • Support audit and compliance activities, including evidence collection, control validation, and remediation of findings (e.g., PCI, SOX, or similar frameworks).
  • Collaborate with managed security partners and internal teams to enhance detection, response, and overall security posture.
• People & Program Leadership
  • Lead, develop, and mentor team members and/or partner resources supporting identity and security functions, fostering a culture of accountability, continuous learning, and operational excellence.
  • Provide direction and oversight for IAM and security initiatives, ensuring alignment with organizational priorities and business objectives.
  • Collaborate cross‑functionally with stakeholders across HR, application teams, infrastructure, and security to promote adoption of standards and consistent practices.
  • Contribute to strategic planning, roadmap development, and prioritization of identity and security capabilities, ensuring scalability and long‑term sustainability.
  • Represent identity and security interests in architecture discussions, project planning efforts, and enterprise initiatives to ensure appropriate controls and design considerations are embedded early.

• Required:
  
  Bachelor’s degree in Information Technology, Computer Science, Information Security, or…