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ServiceNow ITSM Analyst: Automation & Process Optimizer

Job in Duluth, St. Louis County, Minnesota, 55806, USA
Listing for: HealthPartners
Full Time position
Listed on 2026-07-21
Job specializations:
  • IT/Tech
    IT Business Analyst, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below

Health Partners in Minnesota seeks a Business Analyst to drive the evolution of technology, processes, and digital experiences that support employees and customers.

You will partner with Support Center operations, Service Now platform teams, and business stakeholders to translate challenges into scalable solutions that improve service delivery.

This role requires strong analytics, process improvement, and cross-functional collaboration to enhance IT support services and operational performance.

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