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Technical Support Specialist: Windows, SQL & Customer Care
Job in
Duluth, St. Louis County, Minnesota, 55806, USA
Listed on 2026-09-04
Listing for:
Valsoft Corporation
Full Time
position Listed on 2026-09-04
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Qmatic is seeking a hands-on Support Agent to assist customers with issues across our software, systems, and connected peripherals. The role requires diagnosing incidents, identifying root causes, and guiding customers through clear, step-by-step solutions while meeting service-level commitments.
The ideal candidate has 2–4 years in a help desk or customer support role, strong English communication skills, and solid PC/network troubleshooting abilities. Zendesk experience is a plus.
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