Deputy Director, Operations

Position: Deputy Director, Operations
Reports to: Executive Director
Employment Classification: Full-time, Exempt
Location: Saint Paul, MN

Job Summary: The Deputy Director, Operations is a Senior Executive leader at the Latino Economic Development Center MN (LEDC MN) and a strategic partner to the Executive Director. In this role, the Deputy Director provides primary leadership over internal operations, organizational systems, and management infrastructure for a mature nonprofit Community Development Financial Institution (CDFI).

As a member of the executive leadership team, this role provides enterprise-level oversight of internal operations, organizational systems, people infrastructure, compliance, and cross-functional alignment along with external communications and strategic leadership. This role requires clear and transparent communication and coordination with the Executive Director.

As LEDC MN continues to scale impact, complexity, and geographic reach, the Deputy Director ensures the organization operates with discipline, cross division collaboration, consistency, and accountability while maintaining a strong mission- and equity-centered culture. This role focuses on operational excellence, people management, compliance, outreach, and cross-departmental alignment.

• Serve as a core member of LEDC MN’s executive leadership team, contributing to strategic planning, organizational priorities, and long-term sustainability and resilience.
• Translate Board and Executive Director priorities into organizational systems, workflows, decision rights, and performance expectations.
• Act as a senior organizational decision-maker and provide leadership continuity in the Executive Director’s absence, as delegated.
• Foster an organizational culture grounded in accountability, transparency, racial equity, and continuous improvement.

• Provide executive oversight of day-to-day organizational operations, ensuring alignment across programs, finance, lending support, and administration.
• Lead the refinement and enforcement of internal policies, procedures, and controls that support a mature, compliant, and scalable CDFI.
• Oversee internal people systems, including performance management, supervision structures, staff development, workforce planning, and organizational design, in partnership with internal or external HR support as applicable.
• Ensure operational readiness to support growth, audits, reporting requirements, and increasingly complex funding and capital structures.

• Partner closely with the Executive Director and finance leadership on budgeting, financial planning, payroll coding, cash-flow management, forecasting, and internal fiscal controls.
• Ensure strong internal systems for compliance with CDFI Fund certification requirements, public funding, philanthropic grants, and regulatory obligations.
• Oversee organizational risk management, internal controls, audits, and reporting processes.
• Support organizational dashboarding, impact measures, data governance, and performance reporting to ensure accuracy, consistency, accountability, and decision-ready information.

• Provide executive oversight of lending, business development and strategic initiatives and program areas.
• Ensure lending operations are adequately staffed, resourced, and supported by strong systems and policies.
• Monitor portfolio level performance, operational efficiency, and compliance indicators in partnership with lending leadership and finance staff.
• Support evaluation of new products or program expansions from an operational feasibility and risk perspective.
• Assist LEDC with strategies for greater resiliency in revenue generation.

• Support the Executive Director in maintaining strong relationships with funders, investors, public agencies, and institutional partners.
• Represent LEDC at events, workshops, panels, and conferences periodically.
• Contribute operational, compliance, and financial insights to fundraising, government contract capital raising, grant development and compliance, and contract development efforts.
• Represent LEDC MN in external settings as assigned, particularly on topics related to organizational capacity, infrastructure, or systems.

• Prepare and contribute to board materials related to operations, finance, risk, and organizational performance.
• Support board committees (e.g., finance, audit, and governance) as appropriate.
• Support board and committee reporting by preparing timely, accurate, and actionable materials related to operations, finance, risk, compliance, and organizational performance.

• Bachelor’s degree in business, public administration, finance, nonprofit management, or a related field required; equivalent combination of relevant education and executive-level experience may be…