Regional Director of Operations

We are seeking a proven multi-property hospitality leader with experience overseeing multiple hotels, leading General Managers, and driving operational excellence across branded assets. Candidates should have prior experience as a Regional Director of Operations, Area Director, Regional Manager, or similar multi-unit leadership role. Experience with Marriott and/or Hilton branded hotels is strongly preferred.

Candidates should have prior experience overseeing multiple hotels and leading General Managers. Experience with Marriott and/or Hilton branded hotels is highly preferred and will be given strong consideration.

The Regional Director of Operations provides leadership and management oversight for all hotel operations including team member staffing and relations, budgeting and financial responsibilities, forecasting, top line revenue generation, guest services and facilities/operations management for an assigned region. The Regional Director of Operations is responsible for ensuring labor and quality standards are upheld and assists with establishing a positive work environment, developing strong relationships, and administering policies and procedures established by the company and the hotel brands.

This position is responsible for leading a portfolio of branded select‑service and extended‑stay hotels across multiple markets while driving operational excellence, financial performance, guest satisfaction, talent development, and brand compliance.

• Oversees all hotel team members within the assigned region with the authority to interview, select and set the pay of team members; discipline team members; make formal termination recommendations; and investigate and adjudicate complaints.
• Through subordinate managers, administers recurring or daily functions or processes necessary for business execution and identifies opportunities for improvement or efficiencies.
• Develops and implements strategies meant to assist the region in meeting its critical goals and supporting overall business objectives in the most efficient manner possible.
• Serves as a point of contact between hotels within the assigned region and corporate team; tracks regional performance, identifies opportunities, provides reports, communicates hotel needs to corporate team.
• Leads and supports the deployment of new policies, reports and procedures as needed across assigned region.
• Provides direction, training, and support to General Managers on company systems, programs, and brand requirements.
• Ensures regional adherence to company policies and procedures such as payroll, timekeeping, benefits, progressive discipline, and rewards.
• Maintains regular communication with General Managers to provide ongoing support, mentoring, coaching and professional development.
• Oversees effective labor management objectives through proper scheduling, monitoring, and adjusting based on business needs.
• Conducts routine on‑site inspections of hotel operations and facilities to maintain standards per company, brand, local, state and federal regulations.
• Works collaboratively with CDOS and CDOR to ensure top line revenue functions are in line with company and brand standard and that all hotels and restaurants perform competitively in their marketplace.
• Oversees derivation of annual budgets for all hotels and restaurants in their assigned region and works to establish top line, labor, and expense practices to drive optimal financial success.
• Ensures company standards of operation are in place and that all hotels and restaurants are driving a positive guest experience.
• Interfaces with brand, ownership partners, and asset managers to ensure strong collaboration, communication, and partnership with the company.
• Leads regular company‑wide meetings to relay company initiatives and changes to the hotel teams.
• Supports and ensures all food and beverage outlets, restaurants, markets, and stores meet brand standards and have a positive return on investment and support the guest experience.
• Implements and regularly ensures compliance of all OCI standards at hotel level.
• Leads…