Supervisor, Gearing inside Sales and Application Engineering

Supervisor, Gearing Inside Sales and Application Engineering Primary Responsibilities

• Has direct responsibility for all assigned team members: from performance, human resource, training and coaching perspectives.
• Provides team feedback and solutions to management for consideration.
• Instills a focus on customer service to all team members.
• Effectively evaluates and adjusts team workload as necessary.
• Reviews current processes and finds solutions to improve and streamline (eliminate non value activities).
• Increases effectiveness by providing tools, training, and standardized processes that support daily operations.
• Implements training programs and procedure changes, as necessary, to support improved team performance.
• Interacts with all other department Supervisors/Managers to improve relationships and communication between departments for both internal and external teams.
• Participates in special projects, focused on department-level improvements.
• Engages in direct sales and application activities, including receiving customer calls, preparing quotations, product selection and application review, informing customers about pricing, ship dates, and other information pertinent to an order or quotation.
• Regularly mentors junior team members and trains new hires as well as promotes mentoring skills in junior supervisor(s), if applicable.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance. Responsible for addressing employee complaints and resolving problems.

Knowledge/Training

• Strong knowledge of sales and customer service concepts.
• People Management.
• Technical aptitude (electrical and mechanical).
• Understanding of industrial applications, as appropriate for specific product groups.
• Some finance experience is highly beneficial.
• Microsoft Office
• Breadth and depth of knowledge of customer needs, industry trends, and market forces

• 5+ years’ experience.

WEG offers competitive compensation, challenging and exciting career options, as well as great benefits, including paid vacation, medical, dental, vision, 401(k), flexible spending accounts, life insurance, and disability.

WEG Electric Corp. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e‑mail  or call 678‑534‑4252. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.