Operations Supervisor

Operations Supervisor – Construction Materials Testing

This role leads construction materials testing (CMT) operations in a Duluth, MN office, overseeing a team of field technicians and special inspectors. The Operations Supervisor ensures safe, high-quality, and efficient delivery of field testing and inspection services while supporting business objectives, client relationships, and continuous improvement of CMT practices.

• Lead a team of technicians and special inspectors performing field work, providing day-to-day direction, support, and oversight.
• Hire, supervise, mentor, and train staff to build a high-performing CMT team.
• Assist office leadership in developing and implementing CMT policies, procedures, and best practices.
• Work closely with the Business Unit Manager to set operational goals and business objectives for the CMT department.
• Take responsibility for safety, quality, and operational excellence across all assigned projects.
• Support the company safety policy by communicating and implementing safe work practices and conducting safety audits of field staff as needed.
• Monitor the CMT budget, projections, headcount, and backlog on an ongoing basis and recommend operational changes when necessary.
• Coordinate with the scheduler and other regional operations to share resources and effectively manage workloads.
• Conduct performance reviews on schedule to recognize achievements, address performance issues, and encourage professional growth.
• Prepare staff for promotional opportunities and increased responsibilities through coaching and development.
• Evaluate the effectiveness and performance of assigned personnel on a continuous basis and take corrective action when needed.
• Collaborate with consulting staff to prepare proposals that support CMT market and sales goals.
• Perform quality control reviews of testing and inspection work completed by assigned staff, identifying, investigating, and resolving internal and external quality issues on projects.
• Coordinate and communicate regularly with members of the consulting group regarding project progress, challenges, and resolutions.
• Perform routine to complex field testing and inspections as needed to support project delivery and team workloads.
• Manage field equipment and fleet vehicles, including planning, maintenance, utilization, and stewardship.
• Support and maintain strong client relationships to help achieve departmental market and sales strategies.
• Perform other duties as assigned to support the overall success of the CMT operations.

• Minimum of 5 years of experience in materials testing or construction.
• Demonstrated experience supervising staff or leading field teams in an engineering, construction, or materials testing environment.
• Strong knowledge of construction materials testing practices and procedures.
• Proven ability to manage multiple projects, budgets, and schedules simultaneously.
• Ability to perform routine to complex field testing and inspections.
• Strong commitment to safety and experience implementing safe work practices in the field.
• Effective communication skills for coordinating with staff, leadership, and consulting teams.
• Ability to conduct performance evaluations and provide constructive feedback.
• Valid driver's license and clean driving record.

• High school diploma or equivalent.
• Relevant post-secondary degree in Civil Engineering Technology, Civil Engineering, or Construction Management preferred but not required.
• Certifications such as ACI, ICC, and MnDOT are preferred.
• Experience in project management within engineering, construction, or materials testing environments.
• Ability to support proposal preparation and contribute to business development efforts.
• Strong organizational…