Mentor Superior Program Advocate

What if your work each week helped young people feel seen, supported, and connected in the Superior community? At Mentor North, that’s exactly what the Superior Program Advocate helps make possible.

Job Type: Part Time, hourly, 25 hours per week

Location:

Hybrid;
Superior, WI (primary) and Duluth, MN (secondary)

Schedule:

Flexible hours generally falling between 8am and 5pm Monday – Friday, with variable evening and/or weekend meetings and events

Hourly Rate & Benefits: $20.26/hr, vacation, sick, holiday, health insurance available.

Posted Date: 2/4/2026 | Final date to receive applications: 2/25/26

The mission of Mentor North is "to celebrate youth and support their families through one-on-one mentorship and community engagement." The Superior Program Advocate provides direct program advocacy to a caseload of matched and unmatched youth and families, in alignment with Mentor North’s values, policies, and best practices. This role also supports program visibility, partnerships, and growth within the Superior community.

Mentor North’s small team offers a dynamic and engaging organizational culture rooted in collaboration, support, and growth. We recognize the systemic oppress ions that negatively impact people of color, women, people from working-class backgrounds, LGBTQIA2S+ individuals, and people with disabilities. Because these communities must be centered in our work, attracting and retaining a diverse staff is essential to fulfilling our mission. Black, Indigenous, and other people of color (BIPOC), LGBTQIA2S+ individuals, and people with disabilities are highly encouraged to apply.

Our organizational goal is to create a vibrant and inclusive mentorship community.

• Program Advocacy of Unmatched/Matched Caseload (85%) – Provide case management for matched and unmatched youth and their families by maintaining regular contact with youth, parents/guardians, and mentors (typically every 4–6 weeks), offering information, resources, and support; celebrating milestones; troubleshooting challenges; and communicating activities and events. Document all interactions in Civi Core in a timely manner, maintain accurate and up-to-date case files, and approve mentor logs weekly.
  
  Conduct family intakes. Actively participate in mentor distribution meetings and case management meetings, reporting on matches, progress, and issues of concern. Support the annual evaluation process and adjust support based on participant feedback. Contact the parent/guardian of unmatched youth every 6 months and conduct biography updates for unmatched youth. Facilitate positive program exits that allow participants to celebrate accomplishments, share feedback, and process the experience of being part of the program.
• Program Visibility, Partnerships, and Growth (5%) – Participate in community outreach, events, and task forces that increase awareness of Mentor North and strengthen referral and partnership pathways in the Superior community. Assist with targeted mentor recruitment efforts by representing the interests and needs of enrolled youth.
• General Agency Support and Collaboration (10%) – Assist with coordinating and executing Mentor North events for matches and families. Assist with ethical storytelling and sharing impact by providing stories and/or photos shared by mentors, youth, and families as needed. Attend staff meetings, team meetings, committee meetings, board meetings, and trainings as scheduled. Assist with fundraising events and initiatives, as needed. Other job duties as assigned by the Lead PA or Executive Director.

• Excellent organizational and time‑management skills.
• Previous experience working with children, youth, and their parents in a developmental setting and prior experience working with diverse populations who may have experienced trauma.
• Strong interpersonal skills and ability to quickly engage and build trust.
• Ability to work with diverse teams and participants to foster a culturally inclusive environment that values people’s identities and multiple dimensions of diversity and experience.
• Ability to plan, coordinate, and communicate…