Assistant Property Manager, Multifamily

Job Title

Assistant Property Manager, Multifamily

Flats at Riverview ()

The Multifamily Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high level of service, at all times. Multifamily Assistant Property Managers are also responsible for building and motivating high performing teams to maximize the performance of the property.

164 multifamily units located in Duluth, GA.

Required Schedule onsite includes regular/weekly SAT shift 10am-4pm. Weekday shifts 9am-6pm / 8:30am-5:30pm.

$25.00 starting hourly wage, eligible for benefits and additional earnings.

• Ensuring the smooth running of our community in a fast-paced environment.
• Assist the Property Manager with the overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Assist the Property Manager with providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Complete lease/renewal paperwork to ensure completion of company standards.
• Track and evaluate advertising, and all client traffic.
• Assist the team by maintaining and modeling the Cushman & Wakefield mission to be the best national management company.
• Assist the Property Manager with the day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
• Maintain residents' files in accordance with company standards.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.

• Effective communication and customer service skills.
• Computer literate , including Microsoft Office Suite and internet navigation skills.
• General office, bookkeeping and sales skills and excellent oral and written communication skills
• Determine leasing opportunities of staff and work on goal setting - improving the performance of each staff member.
• Supervise day-to-day operations of the team, ensuring that all C&W policies and procedures are being followed.
• Work with leasing staff to ensure that leasing/marketing goals are being met .
• Be able to manage a team.
• Perform any other related duties as required or assigned.

• Bachelor's Degree preferred
• High School Diploma, GED, Technical or Vocational school required

• 2+ years of on-site Multifamily Property Management experience required, to include the following duties:
  Leasing, Renewals, Resident Service / Support, Rent Collection and Delinquency.
• Strong preference for experience utilizing Property Management software / systems:
  Yardi, Real Page, AIRM pricing, Rent Cafe, Knock, Happy Co, Microsoft Excel, and Outlook.
• Strong preference for bilingual written and verbal fluency, Spanish / English communication skillset.
• Required Schedule onsite includes regular/weekly SAT shift 10am-4pm. Weekday shifts 9am-6pm / 8:30am-5:30pm.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

The physical demands described here are…