Retail Part Time Keyholder: Houston Heights

Retail Part Time Keyholder – Houston Heights

Who We Are:

At Framebridge, we are disrupting the custom framing market by replacing a cumbersome experience with a delightful one. We are taking the market and expanding the market for custom framing, all while building a beloved brand associated with celebrating the best moments in life. We are a growing consumer‑based business operating both online and in retail stores. We deliver high‑quality custom products at an affordable price with a quick turnaround.

We exist, grow, and ultimately own the market by delighting customers who trust and value us.

Core Values:
Show Pride, Embrace Challenges Together, Adapt & Act, Make It Special, Build to Last.

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores.
• Support onboarding and training of great retail team members.
• Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met.
• Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members.
• Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same.
• Answer questions and troubleshoot issues using sound judgment.
• Offer suggestions to innovate and improve our retail experience.
• Help Framebridge deliver on our 100% happiness guarantee.
• Work a flexible schedule including evenings and weekends that meet the needs of the business.

• Experience as a key holder in a customer service, retail, or hospitality role.
• An engaging personality with strong influence, interpersonal, communication, and relationship‑building skills.
• Interest in design and excitement to work in a creative environment.
• Quick and eager learner of new tools, technology, products, and processes.
• Great time‑management, organizational, and problem‑solving skills.
• Adaptability and willingness to work flexible hours, including evenings and weekends.
• Degree in art, design, marketing or relevant fields preferred but not required.

• Paid time off.
• Paid holidays.
• Short‑term disability.
• Employee Assistance Program (EAP).
• Frame discount and free frame codes.
• Contests and incentives.
• Commuter benefits.
• And more.

Framebridge may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications, and location. In addition to hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package. Details and eligibility will be discussed during the application process.

Framebridge is an Equal Opportunity Employer.