Title Business Development Manager

Overview

About Cretex Medical

Cretex Medical is a leading contract manufacturer of precision components and assemblies for the medical device industry. Our customers view us as a trusted partner in the areas of injection molding, laser processing, metal stamping and device assembly. Learn more at

Business Development Manager Position Summary

The Business Development Manager will be responsible for growing sales revenue by prospecting and closing new business opportunities. A highly technical aptitude, an understanding of medical markets and ability to bring technical value to customers is what will drive success in this role. Experience in polymer ablation, laser cut hypotubes, laser welding and such capabilities are desirable. Key markets to serve will be Interventional, Orthopedic, CRM and Neuromodulation, and MIS / Robotic Surgery.

• Build a sales pipeline to support or exceed sales forecast. Provide input to sales forecasts and updates as requested.
• Prospect for potential new clients and turn into increased business.
• Travel to meet with customers and prospects at their site or industry events.
• Manage timing as to when to pull subject matter technical experts into discussions.
• Coordinate with Strategic Account Directors and other commercial team members to maintain alignment with account strategies.
• Service assigned customer accounts, as well as prospects in a designated geographic territory.
• Work with Estimators, Engineering and Product Managers to provide timely proposals, quotations, and price schedules to customers.
• Act as the point person as needed for negotiations on pricing to ensure the company gets paid appropriately for the services provided.
• Assist in the development of pricing policies to ensure competitive pricing and allow the company to achieve targeted profit goals.
• Analyze industry trends and strategic direction to better understand the competitors in the marketplace and how to sell against them.
• Coordinate with Marketing to conduct customer-targeted webinars, lunch and learns, and other entertainment-related opportunities.
• Follow up promptly on leads from customers or prospects from referrals, trade shows, advertising, and telephone inquiries to close on new business opportunities.
• Drive and coordinate customer relations and activities including sales calls, customer visits to the company, Business Unit team interactions, general communication, trade shows, conference calls, networking events, and conferences/seminars.
• Ensure customer requirements, specifications, and expectations are understood and achieved.
• Provide leadership to customer projects by assisting Project Management and Business Unit team members.
• Facilitate customer and new prospect tours of the company facility. Ensure visitors comply with confidentiality/non-disclosure agreements, gowning regulations, and workplace safety.
• Assist Finance as requested with customers who have issues or are not paying their bills on time.
• Maintain and keep relevant customer contact database in CRM.
• Develop and maintain Customer Opportunity Pipeline Report.
• Willingness to champion other activities as requested by the manager and/or company executives.
• Support and comply with the company Quality System, ISO, and medical device requirements.
• Understand customer needs and the core business markets we serve.

• Bachelor’s degree in business, engineering, or technical field.
• 3 to 5 years of outside sales experience or the equivalent years of direct customer interaction and support.
• Selling or marketing into manufacturing industries.
• Experience in medical component manufacturing market.
• Able to travel to customers and events at least 15% of the time.
• Ability to network and obtain referrals.
• Negotiation skills.
• High energy, competitive and goal-driven.
• Excellent interpersonal, verbal, presentation, and writing skills.
• Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint, Publisher).
• Attention to detail.
• Organizational skills.
• Ability to work in a fast-paced team environment.
• Ability to prioritize and multitask.

Preferred Knowledge,

Skills and Abilities

• Knowledge of medical device manufacturing processes and materials specific to laser…