Direct Sales Representative

Description

Location: Duluth, MN
Department: Sales
Employment Type: Full-Time

Connect Communities. Grow Your Career. Make an Impact.

At ImOn Communications, we’re more than a technology provider, we’re a team of people passionate about keeping our community connected. As a Direct Sales Representative
, you will be responsible for engaging residential customers through door-to-door interactions to promote and sell our internet and phone services. This role is highly target-driven and requires persistence, product knowledge, and excellent interpersonal skills.

Whether you’re beginning your career or bringing years of hands‑on experience, this role offers training, and clear advancement paths that let you grow at your own pace.

• Conduct door‑to‑door sales presentations for internet, phone, and cable services, promoting any one or combination of these offerings to prospective customers within the assigned neighborhoods.
• Consistently achieve assigned installed sales quotas, focusing on the number of sales, net contribution per sale, and monthly recurring revenue generated.
• Ensure a high level of customer satisfaction throughout the entire sales process.
• Maximize opportunities for customers to purchase internet, phone, and cable services.
• Deliver accurate and comprehensive information while effectively communicating the value of products and services, tailoring sales approaches based on customer profiles and available options.
• Present product details, service plans, rates, installation fees, promotional campaigns, and special offers clearly, concisely, and professionally.
• Uphold and promote a positive company image in all customer interactions and public engagements.
• Meet or exceed departmental productivity standards by maximizing subscriber acquisition.
• Submit all sales documentation and collected payments promptly and accurately.
• Maintain accurate records of sales activities and results, providing timely updates to supervisors regarding any challenges or issues encountered.
• Follow up promptly on leads, inquiries, complaints, and other communications to ensure customer concerns are addressed.
• Honor scheduled customer appointments consistently.
• Participate actively in all required meetings, training sessions, and development programs.
• Work flexible hours, including evenings and weekends, to accommodate customer availability and business needs.

• Strong communication and customer service skills
• A positive, professional attitude, even in challenging situations
• Dependability and attention to detail
• Ability to work independently and as part of a team
• Comfortable working outdoors
• Strong negotiation skills
• Possesses a warm, confident, and professional communication style suitable for direct customer engagement
• Maintains a professional appearance appropriate for both office and field environments

Requirements

• High school diploma or GED (or equivalent experience)
• At least one year of sales experience
• Valid state‑issued driver’s license with a driving record that allows employee to be insured by ImOn’s insurance carrier
• Proficient in basic computer applications (e.g., email, CRM tools, data entry)
• Must have the flexibility to work non‑standard business hours, including evenings and weekends, to meet or exceed sales targets.

• Associate’s Degree in Business, Marketing, Communications or related field.
• Door‑to‑Door sales experience

• Training & Development: Comprehensive onboarding and ongoing learning to help you build technical and leadership skills.
• Work with
  
  Purpose:
  
  Help families, businesses, and communities stay connected through reliable, high‑quality service.
• Team Culture: Join a supportive group of professionals who value safety, collaboration, and doing things the right way.
• Performance Recognition: Earn advancement and rewards based on your quality, efficiency, and customer satisfaction results.
• ImOn will hook you up with Company Benefits:
  
  • Competitive pay:
  Base salary starting at $35,000 annually, with uncapped commission.
  
  • Comprehensive health, dental, and vision insurance
  
  • 401(k) with company match
  
  • Paid time off (vacation, holidays, and sick days)
  
  • Company‑provided tools, uniforms, and vehicle for field roles
  
  • Employee discounts on services and partner programs
  
  • Wellness and employee assistance programs

If you’re ready to take on a rewarding role that combines hands‑on work, customer connection, and career growth, we’d love to hear from you.

Apply today and start building the network of tomorrow, with us.

ImOn Communications, LLC is an Equal Opportunity Employer