Account Manager

Description

Benefits Include

• Health insurance
• Dental insurance
• Life and disability insurance
• 401(k) with company match
• Paid time off (PTO)
• Paid holidays

Pay Range: $45,760-$74,000/year, based on experience and qualifications

FLSA: Salaried

• Serve as a strategic partner to customers by exercising independent judgement in recommending Virnig products and services based on unique customer requirements.
• Align and work as teammates with Regional Sales Managers to provide support for all customer needs.
• Develop strategies with Regional Sales Managers to grow market share within an assigned territory.
• Make informed decisions in qualifying leads, proposing tailored solutions, and handling escalated service issues with minimal supervision.
• Proactively follow up on quotes and leads to ensure timely responses, address customer questions, and convert to orders while maintaining a consultative, solution-oriented approach.
• Prioritize tasks to ensure goals are met and strategies are implemented effectively.
• Build strong partnerships with new and existing customers via phone and email.
• Maintain product knowledge and participate in sales and developmental training.
• Support customers and dealer network by accurately generating quotes and orders.
• Answer basic technical questions about specific attachments, parts, and accessories.
• Be cooperative, positive, and respectful with customers, supervisors, and co-workers.
• Inform the supervisor of any concerns that may arise.
• Perform other duties as assigned.

• Bachelor’s degree, AA, or other college experience is helpful and desired. High school diploma or equivalent required.
• Minimum of 2 years of sales experience, preferably in sales of skid steers, attachments, farm, or construction equipment.
• Experience operating a skid steer preferred.
• Knowledge of skid steer attachments or related equipment.
• CRM or Salesforce experience preferred.
• Proficiency in Microsoft Office software, including Word, Excel, Outlook, and PowerPoint.

• Communication, Relationship Building & Negotiation:
  Exceptional relationship-building, strong communication, and negotiation skills with the ability to effectively engage with people outside the organization – representing the company to customers and external sources via telephone, written form, email, virtually, or in person.
• Self-motivated and Goal-oriented:
  Strong drive to achieve sales targets and the ability to multi-task and thrive in a fast-paced environment.
• Active Listening:
  Giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Making Decisions and Solving Problems:
  Analyzing information and evaluating results to choose the best solution and solve problems.
• Gathering Information:
  Observing, receiving, and otherwise obtaining information from all relevant sources with an eye for details.
• Organizing, Planning, and Prioritizing Work:
  Ability to multitask and work on multiple projects simultaneously while keeping deadlines at the forefront.

• Prolonged periods of sitting at a desk, talking on the phone, and working on a computer.
• Ability to move about between offices and attend meetings which may include ascending or descending stairs.
• Occasional lifting and carrying of materials or equipment weighing up to 15 pounds.
• Hearing and speech ability to communicate effectively in person and over the phone using the English language.
• Ability to use hands and fingers to operate standard office equipment such as a computer keyboard, mouse, telephone, copier, and printer with precision and efficiency.