Account Manager

Strategic Account Manager – Responsibilities

• Answer customer inquiries and identify new business opportunities among existing customers.
• Develop new sales opportunities by researching and identifying current accounts.
• Maintain accounts by answering telephone/e‑mail inquiries; verifying and entering information into the CRM system for the organization to ensure information is disseminated to all who need it.
• Promote and support the company’s Customer Value Proposal throughout the organization.
• Monitor accounts receivable, assist with dispute resolution, and approve concessions up to predefined limits.
• Maintain and improve quality results by following standards and recommending improved policies and procedures to ensure the highest service quality, best price, and profitability.
• Manage communications internally and externally.
• Maintain a professional image of the company with customers and internal partners.
• Update job knowledge by studying new product descriptions and participating in educational opportunities.
• Demonstrate the company values:
  Actively C.A.R.E., Service Attitude, Innovative Spirit, Teamwork, and Do the Right Thing.

• Bachelor’s Degree in Business, Finance, Marketing or Engineering preferred.
• 10+ years’ experience in the oil and gas industry preferred.
• 10+ years’ sales experience preferred.
• Experience with areas focused on the company’s technology offerings preferred.
• Experience with Customer Relationship Management (CRM) systems.
• Excellent understanding of the sales process.
• Ability to effectively prospect, manage pipeline, uncover customer needs/concerns, communicate benefits, demonstrate fit, and negotiate the close.
• Strong negotiation skills.
• Ability to explore alternatives and positions to reach win‑win outcomes.
• Strategic agility.
• Strong business, financial and analytical skills.
• Ability to grasp the financial complexities of the business.
• Strong knowledge of computers, teleconference and video conference technologies as they relate to the sales process.
• Organized and detail oriented.
• Thoroughness and accuracy when accomplishing tasks with concern for all involved.
• Excellent written and verbal communication skills, including the ability to translate highly technical solutions into business‑friendly terms.
• Proactive; able to rapidly, concisely and aggressively manage up to ensure critical issues are escalated to management, resolved, and acted upon before impact.
• Ability to hit critical deadlines without exception.
• Collaborative team player with strong interpersonal skills.
• Strong individual initiative and ability to deliver results.
• Must be willing to travel (up to 20%).

• Flexible Spending or Health Savings Accounts
• 401k match
• Paid Leave Plans
• Parental & Adoption Benefits
• Disability Coverage
• Employee Assistance Program
• Educational Assistance
• Learning & Development Opportunities
• Flex‑scheduling available for qualifying positions to achieve work‑life integration
• Comprehensive medical, dental, vision, and life insurance

H&P is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.