Inside Sales Representative - WH Security

Rockford, MN (Wright-Hennepin Cooperative Electric Association)

WH Security, a subsidiary of Wright-Hennepin, is looking for a motivated and customer-focused Inside Sales Representative to join our growing team! If you’re energized by building relationships, closing sales, and delivering excellent customer experiences this could be the perfect fit.

• Base salary range: $65,000 – $75,000 annually
• Additional earning potential: Commission opportunities tied to sales performance

• Comprehensive medical, dental, and vision insurance
• 401(k) with company match and contributions to a Health Savings Account
• Paid time off and paid holidays
• Eligibility for annual bonus opportunities
• Flexible Spending Accounts (FSA), including dependent care options
• Tuition reimbursement and development opportunities
• Additional wellness, financial, and support resources for employees and families

In this role, you’ll help drive revenue by connecting customers with the right security solutions while delivering a positive and seamless experience.

• Meet and exceed sales targets by promoting WH Security products and services
• Proactively generate new business through cold calling, email campaigns, networking, and lead follow-up
• Manage inbound inquiries and convert leads into customers
• Build strong relationships to encourage repeat business and referrals
• Assist customers with contract questions, updates, and documentation
• Handle cancellations professionally with a focus on retention
• Maintain accurate records in CRM systems, tracking leads, pipeline activity, and customer updates
• Stay up to date on products, services, and industry trends
• Collaborate with sales, marketing, customer service, and technicians to meet team goals
• Conduct quarterly competitive analysis to support product strategy

• Represent WH Security at community events and trade shows (including the Annual Meeting)

At Wright-Hennepin, we’re more than just a workplace we’re a cooperative built on strong values:

• Teamwork – We succeed together
• Integrity – We do what’s right
• Dependability – We follow through
• Performance – We strive for excellence
• Safety – We prioritize people
• Member/Customer Focus – We deliver exceptional service

You’ll be part of a team that values collaboration, professional growth, and making a difference in the communities we serve. If you’re driven, customer-focused, and ready to grow your sales career we’d love to hear from you!

• Required Qualifications:
  • High school diploma or equivalent
  • 1+ year of sales, customer service, or customer relations experience
• Key Skills & Strengths:
  • Strong communication and relationship-building skills
  • Self-motivated with a drive to meet goals and deadlines
  • Comfortable using CRM systems and general computer applications
  • Detail-oriented with strong follow-up skills
  • Ability to multitask in a fast-paced environment
• What set you apart?
  • Outgoing, positive attitude with a natural ability to connect with others
  • Strong problem-solving skills and customer-first mindset
  • Ability to identify opportunities and turn leads into long-term relationships