Account Manager

Account Manager – Duluth, MN

Targeted Salary Range: $65k – $75k plus commission, monthly auto allowance, travel within the assigned territory and minimal overnight stays.

Recruiter:
Jessica Lewis •  •  (Call/Text)

As an Account Manager, you will build and sustain high‑value partnerships within our business and industrial sectors. Your key focus is to advance sustainable growth within an established territory by nurturing existing accounts and identifying new opportunities, aligning with company excellence.

• Serve as a consultative partner, helping customers integrate our full range of solutions to add significant value to their operations.
• Identify and support customer needs by conducting thorough assessments with clients to gain insights into specific requirements and objectives.
• Advance territory growth by deepening relationships with existing clients and identifying new partnerships that meet our standards of excellence.
• Communicate in an organized and clear manner, ensuring that ideas, plans, and projects effectively support our customers’ business goals.
• Guide and support the account as the primary point of contact, providing exceptional customer service and promptly addressing inquiries and concerns.
• Facilitate contract discussions and alignment, ensuring favorable terms and conditions that support long‑term partnerships.
• Identify and cultivate upselling and cross‑selling opportunities within existing accounts to contribute to revenue growth and market presence.
• Develop a strategic roadmap to achieve sales milestones, utilizing effective time management and planning to prioritize both existing and potential account opportunities.
• Implement account partnership strategies, including regular business reviews for key customers, to ensure we are providing the highest level of support and value.
• Connect with key stakeholders and influencers to understand their needs and support their decision‑making process.
• Coordinate information management across all phases of the partnership lifecycle, establishing proactive action plans to ensure healthy margins and growth.
• Proactively learn about new products and the competitive landscape to remain a trusted advisor to our clients.
• Integrate all product lines into accounts with a focus on adding value and fully supporting our Core Sales Philosophy of customer‑centric service.

A Bachelor’s degree in Engineering, Business Administration, Marketing, or an equivalent field.

Five or more years of commercial B2B sales or business development experience, preferably within the industrial gas or a related industry.

Proven history of advancing sales and business development goals while surpassing key milestones.

Ability to use a collaborative sales process to understand and address customer concerns, determining the most supportive approach to provide solutions.

Proficiency in common email, spreadsheet, word processing, and presentation software.

Proactive approach to identifying client pain points and facilitating technical solutions that create shared value.

Excellent skills in building alignment and navigating agreements to meet customer needs.

Ability to foster understanding and connect with individuals from different backgrounds.

Flexibility to work varied hours to support our customers’ success.

Must be able to operate in a drug‑free workplace.

Experience contributing to growth in industrial, commercial, or educational markets.

Natural ability to nurture long‑term partnerships and build alignment across complex, multi‑level stakeholder groups.

Familiarity with, or a strong desire to learn about, industrial, specialty, and medical gases.

Experience pioneering new market approaches and adaptability in a fast‑evolving industrial landscape.

Comfortable with CRM tools such as Salesforce; SAP experience preferred.

• Medical, Dental, Vision plans
• Short‑term and long‑term disability
• Life and Accidental Death & Dismemberment (AD&D) insurance
• Employee Assistance Program (EAP)
• Pre‑tax commuter transportation benefit
• Parental leave with 14‑week paid childbirth benefit
• Vacation, sick time, floating holidays, jury duty and…