Regional Maintenance Trainer

Regional Maintenance Trainer I

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

Job Title:

Regional Maintenance Trainer I

JOB SUMMARY:

Works closely with new and existing technicians to develop skills and ensure proper repairs are being performed; develops training profiles and oversees the execution of development plans for Field Maintenance Technicians; provides advanced technical assistance to Field Maintenance Technicians and the Technical Support Center as needed.

KEY

DUTIES AND RESPONSIBILITIES:

• Coordinates training of new Field Maintenance Technicians in all aspects of the business; ensures proper training of all maintenance related tasks, including, but not limited to, building equipment and systems maintenance
• Regionally aligns with Regional Facilities Manager and their Area Facilities Managers, and works closely with second (or third) Regional Maintenance Trainer to support regional training needs
• Evaluates employees based upon various performance metrics and skill assessments; determines if additional training is necessary and conducts training as needed
• Develops, implements and delivers training programs to address individual development needs of Field Maintenance Technicians
• Develops skill and competency profiles and formulates individual development plans based on employee profiles; provides feedback to management on individual and group progress
• Plans and coordinates the activities of Field Training Technicians to ensure adherence to the department training program for new and existing technicians
• Creates and develops basic training materials
• Acts as a Subject Matter Expert in at least one trade

EDUCATION AND EXPERIENCE:

EDUCATION:

High School/GED Preferred

YEARS OF RELEVANT

EXPERIENCE:

3+ years

YEARS OF MANAGEMENT

EXPERIENCE:

NA

CERTIFICATIONS/LICENSES: NA

SPECIFIC KNOWLEDGE AND

SKILLS:

• Experience with Word, Excel, and other MS Office suite applications
• Excellent organization and communication skills, and the ability to research and resolve issues
• Excellent leadership skills and the ability to facilitate and direct the activities of others
• Good understanding of intra-department functions and operations
• Ability to build and sustain collaborations