Field Interviewer; Hybrid at Vital Research Duluth, MN

Field Interviewer (Hybrid) job at Vital Research. Duluth, MN.

Are you a people person who loves tackling new challenges, meeting new people, and helping your community? A tech-savvy self-starter with the drive to start what you finish? Do you have experience in a social science research setting or working with aging and/or disabled populations? Vital Research, in collaboration with the state of Minnesota, is seeking contracted field interviewers to conduct interviews with individuals who are receiving state services to assess participant quality of life and satisfaction with services for the National Core Indicators – Aging and Disabilities (NCI-AD) and National Core Indicators – Intellectual and Developmental Disabilities (NCI-IDD) projects.

This project will start with a mandatory in-person training on October 29-30 in Minneapolis, MN and will continue through May 30, 2025 (or until all surveys are completed).

As a field interviewer, you will play a vital role in conducting semi‑structured remote interviews (via Zoom videoconferencing or phone call) with aging adults or those with physical disabilities, or interviews in‑person or remotely via Zoom videoconferencing with adults with an intellectual or developmental disability from varying cultural, ethnic, and socioeconomic backgrounds. Through these interviews, you will be responsible for assessing the participant’s quality of life and satisfaction with services.

Core questions cover topics such as: accessing essential services, communication with providers, case managers, choice of services, medical transportation, and personal safety, as well as community inclusion and empowerment.

At Vital Research, we understand that the success of our projects depends on exceptional candidates like you. That's why we want to make sure you have all the support you need to excel in your role.

As a field interviewer,
responsibilities include:

• Organizing and managing your interview schedule independently.
• Conducting interviews with empathy, ensuring a comfortable and unbiased environment.
• Traveling to participants' preferred locations for in‑person interviews, usually their homes.
• Tracking call dispositions and accessing participant information through an online file‑sharing platform.
• Managing Zoom video meetings, including invitations and technical support for respondents.
• Documenting interview outcomes, resolving inconsistencies, and submitting completed interviews and findings.
• Ensuring compliance with confidentiality, federal HIPAA regulations, and data security requirements.
• Maintaining regular communication with Vital Research, your trusted partner.

Field interviewers MUST be available to conduct all interview modes (in-person, phone, and video) based on participant preference. All work hours (including scheduling of appointments), travel time, mileage, and supplies are included in the per-interview compensation rate.

To thrive in this role, we seek candidates who possess the following qualities:

• Self-driven and comfortable working independently in a remote environment.
• Tech-savvy with proficiency in Zoom and other web-based platforms.
• Comfortable interacting with individuals with disabilities and demonstrating sensitivity to their needs.
• Excellent communication skills to build trust, encourage participation, and establish rapport with potential participants.
• Access to your own car for traveling to participants' residences.
• Equipped with a webcam, personal computer, and secure Wi‑Fi connection for contract work.
• Organized and meticulous, ensuring that nothing falls through the cracks.

In addition, the following qualifications are desired
:

• Previous experience in research fieldwork, especially interviewing or observation.
• Familiarity with individuals with disabilities, group homes or adult foster homes, older adults, or day centers.
• Sales‑minded individuals who are energized and resilient to rejection.
• Interest in professional…