Dock Clerk - Extra Board

Dock Clerk – Guaranteed Extra Board

The Dock Clerk – Guaranteed Extra Board is responsible for performing duties for the Duluth and Two Harbors Ore Docks such as inventory management (processing train and vessel movements). The role communicates with internal and external customers and vendors, ensures scheduling, performs warehouse duties including operating a fork lift, and maintains a variety of records. Furthermore, work assignments are determined in accordance with the applicable collective bargaining agreement.

Major Responsibilities

• Prepare data using computer terminals
• Perform all functions of the Dock Information Systems including shipping boats, and obtaining accurate weight sheets for trains coming to the Duluth and Two Harbors Docks
• Perform callouts for workforce needs in accordance to various union agreements
• Record, maintain, and provide train and vessel arrival, departure, and other related information
• Provide customers accurate messages indicating inventory status
• Communicate train orders, movement instructions, and other information to internal and external stakeholders
• Operate vehicles and fork lifts
• Communicate by telephone and email to complete various tasks and instructions
• Maintain Working Boards, including creating bulletins and awarding positions, bumping, vacancies and any other occurrence
• Maintain timely Staff Actions for change of positions, medical, and furloughed
• Maintain storehouse inventory levels at appropriate levels through issuance, orders, and audit requirements
• Perform other essential functions as assigned

Working Conditions

• Standard working conditions with a regular workweek from Monday to Friday
• Ability to change schedule to cover vacancies
• Available to work shifts, weekends and holidays
• Available on-call 24/7 to respond to critical incidences
• Work indoors and outdoors (depending on assignment) in various types of weather and environmental conditions
• Sitting for a prolonged period of time
• Ability to stoop, bend, climb, kneel, crouch, balance, and walk on uneven surfaces
• May be required to lift and carry up to 50 lbs

Requirements

• Experience or general knowledge of Systems, Applications and Products (SAP), SharePoint, Excel, Access, Word and Power Point
• High School Diploma or General Education Diploma (GED)
• Certified or pass certification operating fork lift
• Must be 18 years of age
• Must have a valid driver's license
• Must qualify on all covered Dock positions for guarantee
• Successfully complete a typing or data entry assessment, and have computer literacy
• Ability to solve problems and troubleshoot while working autonomously
• Ability to prioritize, multitask and have good organization skills
• Exceptional ability to work autonomously, adapt to different situations and multitask
• Demonstrate good teamwork skills and ability to maintain positive interactions with others
• Good verbal, reading comprehension and writing skills, ability to analyze a situation and make decisions effectively
• Customer-service focus and dedication to meeting established standards of quality and safety
• Ability to maintain an overall level of safety awareness in the work environment

Training

The incumbent participates in a training program which involves job shadowing and practical application and typically takes 45 working days to complete. The work location is at the Duluth Docks' headquarters and the incumbent also supports both the Duluth and Two Harbors locations and may need to fill vacancies at both ports.

This position is a unionized position. As such, pay and benefits are governed by the applicable collective agreement.

About CN

CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada's Eastern and Western coasts with the U.S. South through a 20,000-mile rail network.

CN and its affiliates have been contributing to community prosperity and sustainable trade…