Warehouse and Counter Operations Lead

## Warehouse and Counter Operations Lead Apply locations:
Duluth, MNtime type:
Full time posted on:
Posted Yesterday job requisition :
R261901

Make a difference.

As a Warehouse and Counter Operations Lead, you will lead employees and direct the work of warehouse and customer counter operations, including managing stocking requirements, security, and customer service functions for these areas.
** In this role you will:
*** Lead and perform activities of employees engaged in shipping, receiving, customer counter, and inventory maintenance duties.
* Oversee the prompt handling of customer service requests including but not limited to order entry, pricing, expediting, billing, and order maintenance.
* May perform counter sales responsibilities, including the selling of goods, services and making recommendations.
* Evaluate inventory requirements/levels and ensure the correct balance of merchandise is maintained at all times
* Recommend stock items, evaluate and approve items eliminated from stock, reduce or eliminate overstock and/or obsolete equipment.
* Perform any physical requirements necessary to lift and move inventory around the warehouse.
* Operate and maneuver warehouse equipment and any material(s) contained thereon in the manner consistent with the intended purpose of the equipment and the manufacturers’ instructions.
* Maintain security of merchandise and equipment and ensure safe working conditions.
* Train staff on Company products and applications, as well as warehouse and security procedures.
* Assist in implementing best practices and continuous improvement initiatives designed to improve quality, efficiency, and/or service levels.
* May drive van or light truck to deliver customer orders or may direct others to do so as needed.
** What you bring to the table:
*** 3 years of experience in warehouse, counter sales, and/or customer service
* 4+ years of experience preferred, including experience leading a team
* Four-year degree preferred
* Experience with warehouse procedures and security regulations
* Knowledge of product lines and suppliers
* Leadership and interpersonal skills with the ability to train and motivate others
* Computer, administrative and organizational skills
* Oral and written communication skills
* Customer service and selling skills
* Problem solving and conflict resolution skills
* Strong ability to work with customers at the retail level, evaluate and recommend products that meet customer needs, and handle a variety of situations to meet or exceed customer expectations
* Ability to work cooperatively with branch personnel on issues, concerns, and opportunities.
** Compensation Details:
** The expected rate of pay for this position is $29.23 USD Hourly
** Shift Hours and

Schedule:

** Monday through Friday - 8:00am to 5:00pm
** Physical qualifications:
*** Perform physical requirements of a material handler or similar warehouse position
* Perform the physical requirements necessary to receive, pick, pack, ship, and move materials throughout the warehouse, including, but not limited to, standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, and lifting materials weighing up to 70 pounds
* Operate and maneuver warehouse equipment, including, but not limited to, pallet jacks, forklifts, and push carts, in the manner necessary to move materials and consistent with manufacturers’ instructions and safety instructions
* Work in a warehouse environment, including the ability to perform physical requirements, adapt to seasonal changes, significant temperature variations, and inclement weather conditions
* Abide by safety instruction and use of personal protective equipment (PPE) or its equivalent is required
* Meet driving requirements indicated on delivery driver job description is required whenever the individual is assigned to operate a company-required vehicle and/or whenever circumstances require that material handlers at the applicable location can operate a company vehicle to cover emergencies, absences, or other business needs
** The*
* ** Value of Graybar:
** At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular,…