Support & Billing Services Manager

Position: Support & Billing Services Manager Role
Lead operational improvements and team support as the Manager of Support and Billing Services at Petal, a leader in healthcare transformation in Canada. This role emphasizes hybrid work and building strong client connections.
At Petal, recognized in both technology and healthcare, you will support and develop billing teams through change and integration. You will be focused on enhancing operational performance while identifying opportunities for improvements in billing services across British Columbia. Additionally, maintaining robust relationships with physician clients will be vital for addressing complex billing concerns.

Key Responsibilities:

• Coach a skilled team of billing professionals

• Oversee productivity and accuracy in billing operations

• Serve as a key point for issue resolution

• Participate in client meetings and relationship building

• Align processes for continuous operational improvement
Requirements:

• Experience in managing and developing teams

• Effective communicator and relationship builder

• Ability to deal with complex issues

• Comfortable with hybrid working conditions

• Based in proximity to North Vancouver or Duncan
Lead team growth and service quality in billing at Petal through this dynamic role.
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