Inbound Retention Specialist — Customer Care
Job in
Duncan, Stephens County, Oklahoma, 73533, USA
Listed on 2026-07-30
Listing for:
LegalShield
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Bilingual, Customer Service Rep
Job Description & How to Apply Below
PPLSI is seeking an Inbound Retention Team Member in Duncan to resolve Member issues, educate on benefits, and rebuild confidence with our products and services. The role focuses on retaining members and driving long-term value while working within a quota-based environment.
The position requires a high school diploma, 1+ year of customer service experience, and strong listening and multitasking abilities. Team members will use save tools to achieve aggressive retention goals and participate in
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