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Inbound Retention Specialist — Member Success
Job in
Duncan, Stephens County, Oklahoma, 73533, USA
Listed on 2026-09-04
Listing for:
LegalShield
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Legal Shield seeks an Inbound Retention Team Member to resolve Member issues and rebuild confidence and value in PPLSI. You will drive retention and upsell through consultative approaches and strong member education.
Under supervision, you will strengthen relationships, educate on benefits and plan usage, and work toward aggressive retention goals with a focus on customer experience and problem resolution.
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