Phlebotomist​/Lab Clerk

Job Location:

Duncan Regional Hospital, Inc - Duncan, OK 73533. Position Type:
Full Time. Education Level: High School. Travel Percentage:
None. Job Shift: Varies. Job Category:
Laboratory. Paired with the Lab Director, the Phlebotomist/Clerk II is responsible for all duties listed on the Phlebotomist/Clerk I job description and eligible for advanced duties, ensuring specimens are collected and processed accurately and efficiently in the Main Laboratory and AOS (DRH Outpatient).

• Perform phlebotomy, including pediatric and geriatric, and be confident and well-versed with difficult veins.
• Greet customers appropriately, treating all customers in a professional courteous manner.
• Apply DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.
• Maintain proficiency with specimen collection and phlebotomy techniques.
• Assist the Phlebotomy Team to ensure an accurate and efficient workflow.
• Monitor supply inventory and notify the Lead Phlebotomist or Pre-Analytical Specialist of any low stock.
• Assist with difficult draws and other difficult situations.
• Work closely with all Phlebotomists to assist in training new Phlebotomists, processing all specimens, venipuncture and capillary blood draws.
• Provide troubleshooting to phlebotomy team members in the area of specimen collection and call for assistance if they are unsure how to proceed.
• Advanced duties include identifying collection problem resolution needs and following through until the problem is resolved or turned over to a more experienced leader.
• Regular attendance and punctuality for scheduled shifts.
• Appropriately adapt assessment, treatment, and/or care methods to accommodate the physical, cultural, age‑specific, and other developmental needs of each person served.
• Maintain professional and technical knowledge through continuing education opportunities, including internal and external educational offerings.
• Adhere to safety protocols at all times.
• Meet all required conditions of employment, including required vaccinations.
• Perform respirator and fit testing and other required testing for airborne infectious diseases, droplet producing procedures, or any caustic chemicals.
• Implement DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.
• Perform other related duties as assigned.

• Communication skills including fluency in oral and written English.
• Basic computer skills with information technology associated with the position, including familiarity with sending/receiving email, related software, and use of Electronic Health Record (EHR) information tools.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to remain flexible to quickly adapt to emergent or urgent situations.
• Ability to adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position.
• Excellent customer service skills in line with DRH Health Service Standards.
• Capable of using effective oral and written communication skills, presenting information and ideas clearly.
• Excellent problem‑solving skills, able to organize and prioritize time and workload.
• Strong attention to detail, precision, and commitment to accuracy.
• Proficient use of computers, including word processing.
• Excellent phlebotomy skills to include pediatric and geriatric.
• High school diploma or equivalent; at least 2 years of experience in phlebotomy; at least 2 years in a healthcare‑related field or medical practice.
• Some knowledge of medical terminology required.
• Self‑motivated candidate with skill with computers, telephone etiquette, interpersonal relations, and able to multitask.
• Ability to communicate, establish and maintain an effective working relationship with supervisors/leadership team, team members, and patients.
• Demonstrated leadership skills and willingness to assist others daily.
• Completion of a clinical training program preferred.
• Phlebotomy certification preferred.

This is a “Safety‑Sensitive” Position. Applicants for this position cannot test positive in pre‑employment drug tests (or any drug tests administered after employment begins) for the presence of THC, a…