Shift Coordinator, CNA

The Shift Coordinator provides compassionate care to individuals and families under the direction of a registered nurse (RN) or licensed practical nurse (LPN). The Shift Coordinator will review unit assignments, identify anticipated patient care needs, and maintain a workflow plan for the CNA/PCA team prior to the CNA/PCA team shift arrival. This preparation period allows the Shift Coordinator to proactively identify patients requiring higher levels of assistance, establishing bathing priorities, anticipating admissions and discharges, and recognizing assignments that may require additional support throughout the shift.

In addition to providing direct patient care, the Coordinator serves as the primary resource for coordinating workflow, facilitating communication, and ensuring patient care responsibilities remain on track throughout the shift.

• Pre-shift planning includes but is not limited to reviewing patient assignments and census, identifying patients requiring increased assistance or higher-acuity care, determining bathing/oral care priorities for the shift, identifying anticipated admissions, discharges, and transfers, recognizing assignments that may require additional staffing support, and developing an organized workflow plan for the CNA/PCA team before shift report. This proactive planning allows the CNA/PCA team to begin their shift with clearly established priorities and promotes more efficient patient care throughout the day.
• Conduct a brief huddle with the CNA/PCAs at 5:00 AM (night shift) or 5:00 PM (day shift). The purpose of the huddle includes but is not limited to reviewing completion of patient care responsibilities, identifying tasks that remain outstanding, prioritizing care that must be completed before the end of the shift, identifying barriers preventing completion of patient care, ensuring no patient care activities are unintentionally overlooked, and promoting teamwork and shared accountability during the final hours of the shift.
  
  Following the huddle, the Shift Coordinator will assist with coordinating workload and assigning support for the remainder of the shift to help ensure all patient care responsibilities are completed safely and efficiently.
• Serve as a communication resource for the CNA/PCA team by identifying trends, recognizing barriers to patient care, and promoting positive team performance. Examples of expected communication to the charge nurse or nursing supervisor includes but is not limited to workflow concerns affecting patient care, repeated barriers preventing task completion, staffing concerns or assignment imbalances, opportunities for process improvement, patterns of recurring issues requiring leadership awareness, and relaying outstanding teamwork or exceptional performance.
  
  This communication is intended to provide nursing leadership with timely information regarding unit operations while ensuring concerns, recurring patterns, and team member recognition are appropriately elevated through the leadership chain.
• Provides patient care, under the direction of the registered nurse (RN) or licensed practical nurse (LPN), which may include but is not limited to turning, moving, or ambulating patients, gathering medical supplies, bathing and grooming patients by brushing their hair, teeth, shaving them, etc., feeding patients and documenting their food and liquid intake, checking vital signs, finger sticks, answering patient call lights, cleaning rooms and bed linens, stocking supplies, assisting with some medical procedures, and transporting patients.
• Accurately follow unit workflow guide listing duties to be performed during each shift.
• May be required to perform as a Sitter. Sitter role may require…