Branch Leader

Overview

Truist Financial Corporation is a purpose-driven financial services institution headquartered in Charlotte, North Carolina. As a top-10 commercial bank, Truist offers an extensive range of financial products and services, including consumer and small business banking, corporate banking, investment solutions, and wealth management. With a focus on building better lives and communities, Truist supports clients in high-growth markets throughout the U.S. The organization is an Equal Housing Lender and a trusted financial partner for businesses and individuals alike.

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The Branch Leader will be responsible for overseeing the daily operations and performance of the designated branch, ensuring excellent client service, and developing strategies to meet financial goals. This full-time on-site role is based in Laurel, MD. Key responsibilities include managing and coaching branch staff, driving business development and community engagement initiatives, ensuring regulatory compliance, and fostering a culture of teamwork.

The Branch Leader will also build strong relationships with clients and work to enhance branch productivity and profitability.

• Leadership and Team Management skills to guide and mentor branch staff effectively
• Client Relationship Management and Customer Service expertise to deliver an excellent client experience
• Business Development and Sales abilities to drive branch performance and growth
• Knowledge of Financial Products and Banking Services, with an understanding of regulatory compliance
• Strong Problem-Solving, Decision-Making, and Organizational skills
• Proficiency in Communication and Interpersonal skills for both internal team interaction and external client engagement
• Experience in managing budgets and financial targets is a plus
• Bachelor’s degree in Business, Finance, or a related field preferred, or equivalent professional experience