Member Experience Advocate ; Hybrid
Job in
Dundalk, Baltimore City, Maryland, 21222, USA
Listed on 2026-07-26
Listing for:
First Financial Federal Credit Union of Maryland
Full Time
position Listed on 2026-07-26
Job specializations:
-
Finance & Banking
Bank Customer Service, Banking & Finance, Financial Sales, Financial Advisor / Consultant
Job Description & How to Apply Below
First Financial Federal Credit Union seeks a proactive Member Services Representative (MSR) to deliver a personalized, member-centric experience across channels. You will open accounts, perform maintenance, and process transactions, while promoting banking solutions to help members meet financial goals.
The role emphasizes consultative conversations, building trust, and expanding relationships through a CRM-driven approach, with opportunities for growth and a hybrid work path after 90 days.
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