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Communications Specialist Senior - TS/SCI w/Poly
Job in
Dundalk, Baltimore City, Maryland, 21222, USA
Listed on 2026-07-15
Listing for:
General Dynamics Information Technology
Full Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
IT Specialist, Systems Engineer, Cybersecurity
Job Description & How to Apply Below
Unified Communications Specialist
At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on Communications Specialist Advisor joining our team.
HOW A UNIFIED COMMUNICATIONS SPECIALIST WILL MAKE AN IMPACT- Responsible for the architecture, configuration, and maintenance of worldwide Voice, Video, and Chat, physical and virtual infrastructure.
- Installation of operating system and security patches.
- Assessing the applicability of vulnerabilities and maintaining security compliance of the Voice, Video, and Chat infrastructure.
- Provide support for customer scheduled and unplanned outages, regardless of scale and impact.
- Serve as the support for Tier 1 and Tier 2 technicians across all communication platforms.
- Education:
Bachelor of Arts/Bachelor of Science - Required Experience:
8+ years of related experience - Required
Skills and Abilities:- Must have a thorough knowledge of a Voice over Internet Protocol (VoIP) technologies.
- Have a strong background with Cisco Unified Communications Manager, Cisco Meeting Server, Unified Contact Center, and/or Microsoft Skype for Business.
- Have managed virtualized applications or knowledge of how to manage virtualized applications.
- Be proficient in the use of Microsoft Office.
- Good communication and customer service skills.
- Be a team player and have the ability to work in a fast-paced environment.
- Be able to monitor and process Service Desk tickets.
- Certificate: 8570 compliant with a Security+ certificate is required.
- Preferred
Skills:- Strong knowledge of TCP/IP and DHCP troubleshooting is preferred.
- Experience with Session Border Controller (SBC) and SIP detailed traces is a plus.
- Security Clearance Level: TS/SCI w/Poly
- Location:
On Site - US Citizenship Required
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
Position Requirements
10+ Years
work experience
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